Troubleshooting and tips
54 A26391-K150-Z120-1-7619, Edition 3
No sound or minimal volume Check whether the volume is set correctly.
► Touch the loudspeaker symbol in the navigation bar.
A popup window for the loudspeaker settings appears.
► Activate the selection field for Off with the stylus.
or
Set the desired volume on the slide control with the stylus.
or
► Set the desired volume under Start - Settings - Private - Sounds & Messages.
► Touch OK (navigation bar) to confirm your setting.
Contact with hotline/help desk If you are unable to solve a certain problem, please contact the hotline/help desk. Additional detail s
are contained in the "Safety and Ergonomics" and "Warranty" manuals. Please have the f ollowing
information ready when you call:
● The model name and serial number of the Pocket PC. The serial number is located on a
sticker on the backside of the Pocket PC.
● Notes of any messages that appear on the screen and information on acoustic signals.
● Any changes you have made to the hardware or software after receiving the Pocket PC.
● Your system configuration and all peripheral devices connected to your system (e. g.
keyboard).
● Your sales contract.