Troubleshooting and tips
A26391-K150-Z120-1-7619, Edition 3 53
The Pocket PC stops working If the Pocket PC stops working, this may have the following reasons:
An application programme has caused the malfunction
► Restart the Pocket PC (see the section "Switching on and off with soft reset (warm boot)").
or
► If the restart does not function, reset the Pocket PC to the delivered state (see the sect ion
"Resetting Pocket PC to delivered state").
!
When you reset the Pocket PC to the delivered state, your data are lost!
Therefore, remember to make a regular data backup with synchronisation (see
"Synchronising data with ActiveSync" section) or on corresponding memory cards
(available as an accessory). The program FSC-Backup is provided on your Pocket PC for
completely backing up the RAM memory.
The battery is dead
► Connect the PSC11R-050 power adapter to the Pocket PC to charge the battery.
Or
► Connect the PSC11R-050 power adapter to the cradle and place the Pocket PC in the cradle
for charging.
The battery discharges too quickly The battery is either too hot or too cold.
► Bring the Pocket PC up / down to a normal temperature again.
If the operating time of the battery mode is extremely short, the battery is probably old and should
be replaced. Please contact your dealer for a new battery.
The Suspend/Resume button does not respond properly You have pressed and held the Suspend/Resume button too long to switch the Pocket PC on
or off.
► Briefly press the Suspend/Resume button until the Pocket PC switches on or off.