Troubleshooting and tips
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Contact with Hotline/Help Desk
If you are unable to solve a certain problem, please contact the Hotline/Help Desk. Additional detai l s
are contained in the "Safety" and "Warranty" manuals. Please have the following information ready
when you call:
· The model name and serial number of the Pocket PC. The serial number is located on a sticker
on the backside of the Pocket PC.
· Notes of any messages that appear on the screen and information on acoustic signals.
· Any changes you have made to the hardware or software after receiving the Pocket PC.
· Your system configuration and all peripheral devices connected to your system (e. g.
keyboard).
· Your sales contract.