IPS42 Internal Power Supply | Installation and User Guide (11/09) |
4.3 Return Material Authorization (RMA) Procedure
All returns for repair must be accompanied by a Return Material Authorization (RMA) number. To obtain an RMA number, please use this URL -
https://rma.garrettcom.com/rma/rma_request_noaccount.php to fill out the form.
Please have the following information readily available:
Name and phone number of your contact person.
Name of your company / institution
Your shipping address
Product name
Serial Number (or Invoice Number)
Packing List Number (or Sales Order Number)
Date of installation
Failure symptoms (including a full description of the problem)
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