Troubleshooting
Avoiding image
■Displaying the same stationary images over an extended period of time, such as a black bar, stock ticker, video game, or a shopping channel logo, can leave a permanent ghost image
■Your warranty does NOT cover screen
Troubleshooting
Use the following information to solve common problems.
You cannot see a picture
■Make sure that the power cord is plugged into a grounded electrical outlet.
■Make sure that the main power switch and power button are turned on.
■Make sure that the selected input source is connected to a working input source.
■If your plasma TV is connected to your computer in RGB mode, press any key on your keyboard to “wake” your computer.
You see a distorted picture or hear unusual sound
■You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. Try moving your plasma TV to another location.
The color is abnormal
■Make sure that the input source cable is connected securely and correctly to the back of your plasma TV.
The picture has abnormal patterns
■Make sure that the input source cable is attached securely and correctly to the back of your plasma TV.
■Make sure that the video input source is within the range of your plasma TV. Compare the video input source’s specifications with your plasma TV specifications.
www.gateway.com | 45 |