Troubleshooting
Check the following before calling for service.
Display Position is incorrect.
Select AUTO in the OSD menu.
If the results are unsatisfactory, adjust the image position using the position icon in the on screen display.
On the screen background, vertical bars or stripes are visible.
Select AUTO in the OSD menu.
If the results are unsatisfactory, decrease the vertical bars or stripes using the CLOCK icon in the on screen display.
Any horizontal noise appearing in any image or characters are not clearly portraid.
Select AUTO in the OSD menu.
If the results are unsatisfactory, decrease the horizontal bars using the PHASE icon in the on screen display.
Check signal Cable message.
The signal cable is not connected, or is loose. Check and secure the connection.
OUT OF RANGE message appears.
Picture is blank.
The frequency of the signal from the video card is outside the operating range of the monitor.
Horizontal Frequency:
Vertical Frequency:
*Use the graphics board's utility software to change the frequency setting (Refer to the manual for graphics board).
*You can change the setup to the supported resolution using the Safe Mode (Press the F8 key during booting the system).
The power LED is illuminated amber.
The monitor is in its display power management mode.
There is no active signal coming from the PC.
The signal cable is not fastened securely.
Check the computer power and graphics adapter configuration.
The monitor doesn't enter the power saving off mode (Amber).
Computer video signal is not VESA DPMS standard. Either the PC or the video controller card is not using the VESA DPMS power management function.
NOTE
If the power indicator(LED) light is blinking amber, may result in abnomal condition of the monitor.
Then press a power ON/OFF button on the front panel control and call your service technician for more information.
A15
