Gateway GM5688E Recovering your system to its factory condition

CHAPTER 6: Troubleshooting

2On the left side of the window, click Create a restore point or change settings, then click Next. The System Properties dialog box opens to the System Protection tab.

3Click Create. The Create a restore point dialog box opens.

4Type a description for the restore point (such as the date and time), then click Create. The restore point is created.

5Click OK.

Recovering your system to its factory condition

If your computer’s problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery.

Caution

A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any pre-installed software and device drivers. If you can access important files on your hard drive, back them up now.

102