www.gateway.com

To delete everything on your hard drive and re-install all factory software:

1If you can still run Windows:

aClick (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens.

bClick Recovery, then click Next. Your computer restarts.

2If you cannot run Windows:

aTurn on or restart your computer.

bWhile the computer is starting up, repeatedly press F8 until the Recovery Options screen opens. If Windows starts to load instead, restart the computer and try again.

3Press the arrow keys on your keyboard to select Repair Your Computer, then press ENTER.

Gateway System Recovery starts, and the System Recovery Options dialog box opens.

4Select a language and keyboard layout, then click Next.

5Click the User name box to select a Windows user account, click in the Password box and type the user account’s password (if any), then click Next. The System Recovery Options menu opens.

6Click Restore Application. The Welcome to Gateway System Recovery window opens.

7Click Next.

8To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next.

Important

Before your hard drive is recovered, your personal files will be automatically backed up to c:\backup.

- OR -

To perform a full factory recovery without data backup, click Full factory recovery, then click Next.

Caution

Continuing with the full factory recovery will delete everything on your hard drive. Make sure that you have backed up any important files you want to save.

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