CHAPTER 6: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, Customer Care, and information services.
Automated troubleshooting system
Service description |
| How to reach | |
|
| ||
Use an automated menu system and your telephone | |||
keypad to find answers to common problems. |
| (US and Canada) | |
|
|
|
|
| Telephone numbers |
|
|
| You can access the following services through your telephone | ||
| to get answers to your questions: |
|
|
|
|
| |
Resource | Service description | How to reach | |
|
|
| |
Answers by | Get tutorial assistance for | www.gateway.com/answers | |
Gateway | hardware and software issues. |
|
|
|
|
|
|
Gateway | Talk to a Gateway Customer Care |
Customer | representative about a |
Care | |
| question. |
| |
| |
| before calling) |
Gateway Customer Care telephone numbers vary by country or region. See the label on the front or side of your computer.
| TDD Customer Care (for hearing | |
| impaired) is available: |
|
| Weekdays 8:00 a.m. - 10:00 p.m. |
|
| Pacific Time |
|
| Weekends 8:00 a.m. - 7:00 p.m. |
|
| Pacific Time |
|
|
|
|
Sales, | Get information about available | |
accounting, | systems, pricing, orders, billing | |
and | statements, warranty service, or |
|
warranty | other |
|
|
|
|
106