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Picture has shadows or “ghosts”

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the ideal settings. (VGA input only.)

•Remove any extension cables or switchboxes.

•Make sure that the video cable is connected securely to the back of the monitor and your computer. For more information about connecting the video cable, see “Connecting the monitor” on page 2.

•Make sure that the video cable is not damaged.

•Check the end of the video cable for any pins that might be bent or pushed in.

•If you are using VGA or DVI video, make sure that your monitor connection is using the cable that came with your monitor.

Color is not uniform

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the ideal settings. (VGA input only.)

•Make sure that the monitor warms up for at least 30 minutes before making a final judgment about color uniformity or brightness.

Image is not sized or centered correctly

•Touch (Menu), (Main Menu), then (Auto) to automatically adjust the display image to the ideal settings. (VGA input only.)

•Use the position controls to adjust the image. For instructions on how to adjust the display image position, see “Adjusting monitor settings” on page 8.

The monitor has pixels that are always dark or too bright

•This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

Speaker bar does not work

I installed the speaker bar, but no sound is coming out of the speakers.

•Make sure that the speaker bar power cord is plugged into the power connector on the back of your monitor, and that the monitor is plugged into an AC power outlet.

•If you are not using HDMI audio, make sure that the speaker bar’s headphone plug (green) is plugged into the headphone jack on your computer.

•If you are using HDMI audio, you must set your device to output audio in PCM mode. See the user guide that came with your device for more information.

•If you just finished installing and connecting the speaker bar, restart your monitor so that it can recognize the new speaker bar.

•Make sure that the volume is turned up.

•Make sure that headphones are not plugged into the headphone jacks on the sides of the speaker bar. When headphones are connected, no sound comes out of the speaker bar’s speakers.

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