
CHAPTER 3: Recovering Your System
Important
Use a permanent marker to label each disc “Gateway Drivers and Applications Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
www.gateway.com
4Open the network location of the recovery files.
5
6Follow the
7When the disc is complete, remove that disc and insert another.
8Repeat steps
Recovering your system
Important
If your hard drive has failed and you cannot restore the software from the hard drive, contact Gateway Customer Care for help. For a fee, Customer Care may be able to provide a set of recovery discs to restore your notebook.
For more help, you can find the Gateway Customer Care contact information on the label located on the bottom of your notebook.
If you have problems with your notebook and you need to recover your system, you can restore specific drivers and programs from a set of recovery discs, roll back your system to a previous condition when drivers and programs were working correctly, or reinstall everything from the notebook’s hard drive.
■To selectively restore device drivers or programs, see “Recovering specific files and software” on page 32.
-OR -
■To restore your system to a previous condition when software and device drivers were working correctly, see “Recovering your system using Microsoft System Restore” on page 34.
-OR -
■To reinstall everything, see “Recovering your system from the hard drive” on page 35.
Recovering specific files and software
You can perform a partial recovery by recovering specific files, such as device drivers and most
You can recover specific files using either the Start menu or a drivers and applications recovery disc that you have created.
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