www.gateway.com

Using Support

Gateway Web site

The Support site is divided into seven major areas:

Product Support

Documents

Drivers & Downloads

Customer Service

Upgrades

Tools

Contact Us

Product Support

Click Support Home, then click Notebooks. To view support documents for your notebook, type your serial number in the Serial Number box, then click Submit.

Click the arrow button to open the Select Your Computer Product box, then click Notebook Computers to access product documentation, specifications, and guides for all Gateway notebooks.

Documents

Click Documents to access user guides and specifications for Gateway products.

Drivers & Downloads

Click Drivers & Downloads to get the latest software updates for BIOS and driver upgrades. By entering your serial number you get drivers specific to your notebook. Click Browse All Downloads to walk through a step-by-step wizard to locate your drivers.

Customer Service

Click Customer Service to view information about your account and general information about warranties and special offers.

Upgrades

Click Upgrades to view and purchase upgrades for your notebook.

Tools

Click Tools to access utilities to help you manage your notebook.

Contact Us

Click Contact Us to access links to customer care with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support.

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