Main
Page
Contents
1 Checking Out Your Gateway Profile
2G e t t i n g S t a r t e d
3G e t t i n g H e l p
ii
4 Windows Basics
5 Using the Internet
6 Using Multimedia
7 Sending and Receiving Faxes
8 Customizing Your Computer
iv
9 Networking Your Computer
10 Moving from Your Old Computer
11 Maintaining Your Computer
12 Restoring Software
13 Upgrading Your Computer
vi
14 Troubleshooting
A Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .255
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Front
Front
Back
Back
Right side
Identifying your model
Gateway model number
Gateway serial number
Microsoft Certificate of Authenticity
F
9
Accessories
Home networking kit
Imaging equipment
Printers
10
Storage Devices
Memory
Uninterruptible power supplies
Getting Started
Working safely
Reducing eye strain
Setting up your computer desk and chair
Setting up your computer and computer accessories
Sitting at your computer
Avoiding discomfort and injury from repetitive strain
Protecting from power source problems
Starting your computer
Turning off your computer
To turn off your computer in WindowsXP:
3
1
2
Restarting (rebooting) your computer
To close unresponsive programs and restart your computer:
1
2 3 4
Using the cord cover
To install the cord cover:
To remove the cord cover:
Locking your computer
To lock your computer:
Standard keyboard
Standard keyboard
This keyboard is the basic model of keyboard available with your computer.
Press these keys... To...
F(Search utility), R(Run utility), and E(Explorer utility).
Multifunction keyboard
Multifunction keyboard
Special-function buttons
Wireless keyboard
Mouse
Chapter 2: Getting Started
Using the mouse
To... Do this...
and drag
click, click
Computer display
External controls
OSD options
To adjust the OSD settings:
1 2
3 4
5
Computer display
OSD menu Description
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Installing a printer, scanner , or other peripheral device
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Getting Help
Help and Support
To start Help and Support:
Searching for a topic
Online help
Gateway Web site
Using eSupport
Support Home
Downloads
Contact Us
Account Info
PC Tools
Page
Windows Basics
About the Windows environment
Using the desktop
Using the Start menu
To use the Start menu:
1
2
3
Adding icons to the desktop
To add icons to the desktop:
1 2
3
Identifying window items
Identifying window items
Working with files and folders
Viewing drives
To view the drives on your computer:
To see the files and folders on a drive:
Creating folders
To create a folder:
1 2
3
4 5
Copying and moving files and folders
To copy a file or folder to another folder:
1
2
3 4 5 6
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Deleting files and folders
To delete files or folders:
1
2
To recover files or folders from the Recycle Bin:
Browsing for files and folders
To browse for a file:
1 2
3
Searching for files
Using the Windows Search utility
To find files and folders using the Search utility:
1
2
3
4
Using advanced search options
Working with documents
Creating a new document
To create a new document:
1
2
Saving a document
To save a document:
1
2
3 4
Opening a document
To open a document:
1 2 3
4
Printing a document
To print a document:
1 2 3 4
Shortcuts
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Using the Internet
Learning about the Internet
Setting up an Internet account
To set up an Internet account with America Online:
1 2
Accessing your Internet account
To connect to your America Online Internet account:
1 2
To disconnect from your America Online Internet account:
Using the World Wide Web
Connecting to a Web site
To connect to a Web site:
1
2
Downloading files
To download files or programs from a Web site:
1 2
3
4 5
Using e-mail
Sending e-mail
To send e-mail using America Online:
1 2 3
4 5 6
Checking your e-mail
To check your e-mail using America Online:
1 2 3
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Using Multimedia
Using the diskette drive
To use a diskette:
1
2
3
Using the CD or DVD drive
Identifying drive types
Page
Page
Adjusting the volume
Adjusting the volume in Windows XP
To adjust the overall volume level using hardware controls:
To adjust the overall volume level from Windows:
1
3
4
To adjust specific volume levels:
1
2
Page
Adjusting the volume in Windows 2000
To adjust overall volume level using hardware controls:
To adjust overall volume level from Windows:
To adjust specific volume levels:
1
2
3
Listening to CDs
Listening to CDs in Windows XP
To play a CD:
1 2
3
Listening to CDs in Windows 2000
To play a CD:
Recording and playing audio
To make an audio recording:
1
2
3 4 5 6
1 2 3 4
Playing audio and video files with the Windows Media Player
To play a file using the WindowsMedia Player:
1
2 3 4
Playing a DVD
2
To play a DVD:
1
3
4
Using MusicMatch
Playing CDs
To play a music CD in WindowsXP:
1
2 3
Creating MP3 music files
2
To create MP3 files:
1
3
4 5
6 7 8
Editing track information
Building a music library
Changing the music library display settings
Listening to Internet radio
To listen to an Internet radio station:
1 2
3
Page
Creating CDs and DVDs
Copying a CD or DVD
To copy a music CD, data CD, or data DVD:
Page
Page
Page
Creating a data CD or DVD
To create a data CD or DVD:
1
2 3 4
Page
Page
Copying music tracks
To copy music CD tracks to your hard drive:
1
2
3 4
Page
Page
Creating a music CD
To create a music CD:
1
2 3 4
Page
Page
Page
Advanced features
Connecting a digital camera
To connect a digital camera:
1
2
Connecting a digital video camera
To connect a digital video camera:
Creating video DVDs
To create a video DVD:
1
2 3
Sending and Receiving Faxes
Installing and configuring Fax
Installing Fax
To install Fax:
1 2
3 4 5
Configuring Fax
To configure Microsoft Fax:
1
2
3
Page
10
11
Sending a simple fax
To send a simple fax:
1
2
3 4
Page
Setting up your cover page template
To set up your fax cover page template:
1
2
3
Faxing from programs
Faxing a scanned document
Receiving and viewing a fax
To receive and view a fax:
1
2
Canceling a fax
Automatically retry sending a fax
To automatically retry sending a fax:
2
3 4 5 6
Automatically cancelling a fax
To automatically cancel a failed fax:
2
3 4 5 6
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Customizing Your Computer
Adjusting the screen and desktop settings
Adjusting the color depth
To change the color depth:
3
4
Adjusting the screen resolution
To adjust the screen resolution:
1
3
4 5
Changing the colors on your Windows desktop
To change desktop colors in WindowsXP:
1
Page
Page
Changing the desktop background
To change the desktop background in WindowsXP:
1
3
4
5
6
To change the desktop background in Windows2000:
1
2 3
4
5
6
Selecting a screen saver
To select a screen saver:
3
1
4
5
6
7
8
Changing the mouse settings
To change your mouse settings:
2
1
Page
Adding and modifying user accounts
User account tips
To add, delete, or modify user accounts in WindowsXP:
1 2
3
Page
Power management
Using power saving modes
Changing power settings
Changing the power scheme
To change the power scheme:
3
Changing advanced power settings
To change advanced power management settings:
1
2
3
4
5
Activating and using Hibernate mode
To activate Hibernate mode:
5
1
2
To use Hibernate mode:
Setting up an uninterruptible power supply
To install an uninterruptible power supply (UPS):
3
1
2
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Networking Y our
Benefits of networking
Sharing a single Internet connection
Sharing drives
Sharing peripheral devices
Streaming audio and video files
Playing multi-player games
Selecting a network connection
Wired Ethernet network
Wireless Ethernet network
Using a wired Ethernet network
Ethernet, Fast Ethernet, or Gigabit Ethernet
Example wired Ethernet network
Equipment you need for a wired Ethernet network
Using a wireless Ethernet network
Example access point wireless Ethernet network
Equipment you need for an access point wireless Ethernet network
Page
Page
Page
To turn the wireless Ethernet emitter on or off in WindowsXP:
1
2
3
For more information
Page
Moving from Your Old
Using the Windows XP Files and Settings Transfer Wizard
To open the Files and Settings Transfer Wizard:
Transferring files
Finding your files
To find files in the My Documents folder:
1
2 3
1
2
Transferring Internet settings
Setting up your ISP
To use the Internet Connection Wizard:
1
2
Transferring your e-mail and address book
Transferring your Internet shortcuts
Installing your old printer or scanner
Installing a USB printer or scanner
Installing a parallel port printer
To install your old printer:
1 2 3
4
5
6
7
Installing your old programs
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Maintaining Y our
Caring for your computer
Page
Creating an emergency startup diskette
To create an emergency startup diskette in WindowsXP:
1 2 3
Page
Protecting your computer from viruses
To scan for viruses:
1
2
3
Page
Managing hard drive space
Checking hard drive space
To check hard drive space:
1
2
Using Disk Cleanup
To use the WindowsDisk Cleanup program:
1
2
3 4
Checking the hard drive for errors
To check the hard drive for errors:
1
2
192
3
4 5
6
Defragmenting the hard drive
To defragment the hard drive:
1
2
3
4 5
6
Backing up files
Using the Scheduled Task Wizard
To start the Scheduled Task Wizard:
1
2
3
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Cleaning your computer
Cleaning the exterior
Cleaning the keyboard
Cleaning the computer display
Cleaning the mouse
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Restoring Software
Chapter 11: Restoring Software
Using the Restoration CDs
Reinstalling device drivers
To reinstall device drivers:
1
2 3
5
6
7
8 9
Updating device drivers
To update device drivers:
1
2 3
5
Reinstalling programs
To reinstall programs from the Applications CD(s):
1
2
3
4
5 6
8
9
10 11
Reinstalling Windows
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Upgrading Y our
Adding and removing PC Cards
Adding a PC Card
To insert a PCCard:
Removing a PC Card
Selecting a place to work
Gathering the tools you need
Preventing static electricity discharge
Opening the computer case
To open the computer case:
3
1 2
Page
Closing the computer case
Replacing the hard drive
To replace the hard drive:
1
2
Page
5
Page
Installing or replacing DIMM memory
To install or replace DIMM memory:
1
2
3
4
5
6 7
Page
Using the BIOS Setup utility
To open BIOS Setup utility:
Troubleshooting
Safety guidelines
First steps
Software support tools
231
Troubleshooting
CD, DVD, or recordable drives
The computer does not recognize a disc or the CD, DVD, or recordable drive
Audio CD does not produce sound
232
A DVD movie will not play
Page
234
Computer display
The screen resolution is not correct
The computer is running but there is no picture
The color is not uniform
The text on the display is dim or difficult to read
Diskette drive
The diskette drive is not recognized
You cannot save a file to diskette or you see the message di sk is full or write-protected
You see a Access Denied or Write protect error message
You see a Disk is full error message
File management
A file was accidentally deleted
To restore files that were deleted in Windows:
1 2
237
Hard drive
You see an Insufficient disk space error message
The hard drive cannot be accessed, or you see a General failure reading drive C error message
You see a Non-system disk or disk error error message
238
Internet
You cannot connect to the Internet
You see an Unable to locate host message and are unable to browse the Internet
239
Connecting to a Web site takes too long
Keyboard
The keyboard does not work
A keyboard character keeps repeating or you see a keyboard stuck or key failure error message
240
Liquid spilled in the keyboard
Memory
You see a memory error message during startup
You see a Not enough memory error message
241
Modem
Your modem does not dial or does not connect
To check the dialing properties in WindowsXP:
1
2
1
2
3
243
You cannot connect to the Internet
1 2 3
244
The modem is not recognized by the computer
To run modem diagnostics in WindowsXP:
1 2
3
4
5
245
1 2
3
4
The modem is noisy when it dials and connects
To turn down the modem volume in WindowsXP:
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247
Mouse
The mouse does not work
The mouse works erratically
Power
My system is turned on but nothing is getting power
Printer
Printer will not turn on
Printer is on but will not print
To set a default printer in WindowsXP:
1
1
2
3
To make sure that the printer is not set to work offline in Windows 2000:
1 2
Sound
You are not getting sound from the speakers
Telephone support
Before calling Gateway Technical Support
Chapter 13: Troubleshooting
Telephone support
Gateway offers a wide range of customer service, technical support, and information services.
Automated troubleshooting system Telephone numbers
You can access the following services through your telephone to get answers to your questions:
Service description How to reach
Tutoring and training
Self-help
Tutoring
Chapter 13: Troubleshooting
Training
A
Setting up your system
Care during use
Page
Regulatory compliance statements
Wireless Guidance
Page
United States of America
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15
Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15
FCC declaration of conformity
Telecommunications per FCC part68 (applicable to products fitted with USA modems)
Canada
Industry Canada (IC) Intentional emitter per RSS 210
Industry Canada (IC) Unintentional emitter per ICES-003
Telecommunications per DOC notice (for products fitted with an IC-compliant modem)
Mexico
Intentional emitter
Unintentional emitter
EPA ENERGY ST AR
Laser safety statement
California Proposition 65 Warning
Notices
Notices
All Rights Reserved
Trademark Acknowledgments
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Index