GE 15339430 T ROUBLESHOOTING G

40

TROUBLESHOOTING GUIDE

In case of difficulty, please check the following Troubleshooting Guide

before seeking service.

Problem Solution

No dial tone • Check installation:

–– Are the telephone line cords connected to the phone and

the wall jack? Are they damaged?

• Does the hook switch pop up when the handset is lifted?

• Check the SPEAKERPHONE button. Is the indicator off?

• Is the pulse/tone mode programmed correctly? Pulse or tone

may not be compatible with your local dialing service.

• Disconnect the phone from the wall jack and connect another

phone to the same jack. If there is no dial tone in the second

phone, the problem might be your wiring or local service.

Dial tone is OK, but the • Make sure the pulse/tone mode is programmed correctly.

phone does not dial out.

You cannot be heard by • Is the handset or headset cord inserted properly and

the other party. securely?

• Is MUTE on?

Phone does not ring. • Is the ringer turned off?

• Is Do Not Disturb activated?

• You may have too many extension phones on your line. Try

unplugging some phones.

• See solutions for “No dial tone.”

Contents

Main FCC R INTERFERENCE INFORMATION i H EARING A ID C FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM C ONTROLS AND F ii C ONTROLS AND F iii T ABLE OF C Page WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. CAUTION I 5 B EFORE Y OU B Handset Handset cord P ARTS C Make sure your package includes the following items: G ETTING S MODULAR JACK REQUIREMENTS I DESKTOP INSTALLATION Page WALL MOUNT INSTALLATION Page S ETTING U P Y OUR S TATION A 12 CHANGING THE PHONE S YSTEM V OTHER STATIONS INT- YOUR STATION C LOCK S PROGRAMMING THE HOUR FORMAT SETTING THE TIME H B ASIC O MAKING OUTSIDE CALLS USING THE HANDSET USING THE SPEAKERPHONE USING THE HEADSET R ECEIVING I NCOMING C USING THE HANDSET USING THE SPEAKERPHONE USING THE HEADSET SWITCHING BETWEEN USING THE SPEAKERPHONE, HANDSET, AND HEADSET T M DO NOT DISTURB H PLACING A CALL ON HOLD PICKING UP A CALL ON HOLD F TEMPORARY TONE R REVIEWING THE REDIAL BUFFER A UTOMATIC B USY R W HEN Y OU R ECEIVE A B USY S B USY R EDIAL IS C ANCELLED W T TRANSFERRING A CALL TO ANOTHER STATION DND BUSY RECEIVING A TRANSFER FROM ANOTHER STATION P PROVIDING PRIVACY ON A CALL V RINGER VOLUME SPEAKERPHONE, HANDSET, AND HEADSET VOLUME C To connect To disconnect one of the parties To disconnect both parties I ONE-TOUCH INTERCOM INTERCOMING A STATION OVERRIDING A STATION USING DO NOT DISTURB DND Int- RECEIVING AN INTERCOM PAGING ALL STATIONS PAGING A GROUP DISABLING OR ENABLING PAGE M STORING A NUMBER CHANGING A STORED NUMBER STORING A CHAIN OF NUMBERS For example Memory Location Storing S TORING THE L AST N UMBER D STORING A PAUSE STORING A FLASH SPECIAL MEMORY STORAGE INFORMATION Button pressed Digits used DIALING A STORED NUMBER CHAIN DIALING For example Memory location Using REVIEWING A NUMBER STORED IN A MEMORY LOCATION STORING A MEMO R EVIEWING A M STORING A MEMO INTO A PERMANENT MEMORY LOCATION DATA PORT S PECIAL F A DJUSTING THE R A DJUSTING THE C ONTRAST OF THE D S ETTING THE P RIORITY L PROGRAMMING THE PAUSE DURATION PROGRAMMING THE FLASH DURATION P ROGRAMMING THE E XTENSION N P ROGRAMMING A P AGE G P ROGRAMMING THE P ULSE /T ONE M A DJUSTING D O N OT D A DJUSTING THE A UTOMATIC B USY R EDIAL T I A DJUSTING THE W AIT FOR B USY T ONE D S ETTING A UTO I C HANGING A S TATION A 40 T ROUBLESHOOTING G In case of difficulty, please check the following Troubleshooting Guide before seeking service. Problem Solution Addr- REPLACING THE BATTERY G ENERAL P RODUCT C S Page I L IMITED W does not