GE 18 Before you call for service…, Problem, Possible Causes, What To Do, Not unusual during

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem	Possible Causes	What To Do
Moisture forms on	Not unusual during	• Wipe surface dry and reset the refrigerator control
outside of refrigerator	periods of high humidity.	one setting colder.
Moisture collects inside	Too frequent or too
(in humid weather, air	long door openings.
carries moisture into
refrigerator when doors
are opened)
Food freezing in	Food too close to air vent.	• Move the food away from the air vent (near the controls).
the refrigerator
	Refrigerator control is set	• Move the refrigerator control to a warmer temperature.
	too cold.
Door/drawer does not	Rollers need adjusting.	•See Preparing to Install the Refrigerator.
close by itself
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Light bulb burned out.	•See Replacing the light bulbs.
Door squeaks when	Hinge and/or gasket needs
opened	lubrication.
Freezer door/drawer	This is normal if, after popping	• This indicates that there is a good seal on the freezer
pops open when	open, the freezer door/drawer	door/drawer. If the freezer door/drawer does not
refrigerator door	closed on its own.	automatically close after popping open, then see the
is closed		Problem: Door/drawer does not close by itself, above.
Icemaker power switch	Freezer door/drawer is open.	• This is normal. Power to the icemaker is interrupted
is in the I (on) position,		when the freezer door/drawer is open to prevent ice
but green power light		from ejecting and dropping into the back of the freezer.
is not on		To check if icemaker is working properly, press the
		freezer light switch located on the upper right side
		of the freezer. The green power light will come on.
Water is spilling out	Freezer door/drawer was	• Clean up spill, then shut the freezer door/drawer and
of icemaker mold	opened shortly after icemaker	do not open for approximately 4 hours. This will allow
	was installed.	the freezer to reach the correct operating temperature
		for making ice.
	Freezer door left open for an	• Because of door openings, freezer could not maintain
	extended period, then opened	the correct operating temperature for making ice. Clean
	and closed frequently soon after.	up spill, then shut the freezer door/drawer and do not
		open for approximately 4 hours.
Cubes too small/	Not enough water pressure	• Collar type self-piercing water valves are not
reduced ice production	to icemaker water valve.	recommended unless a 1/4″ hole is predrilled in home
		water line. See Installing the Water Line instructions in
		the Icemaker Accessory Kit Installation Instructions.

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