TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem | Solution |
No dial tone | • Check installation: |
| — Is the base power cord connected to a working outlet? |
| — Is the telephone line cord connected to the base unit and |
| the wall jack? |
| • Disconnect the base from the wall jack and connect |
| another phone to the same jack. If there is no dial tone in |
| the second phone, the problem might be your wiring or |
| local service. |
| • Is the battery pack installed correctly? |
| • Did the handset beep when you pressed the TALK |
| button? Did the TALK light come on? The battery may |
| need to be charged. |
| • Make sure the battery is properly charged (12 hours). |
| • Is the handset out of range of the base? Move closer to |
| the base unit. |
| • Place handset in base for 10 seconds to reset the phone. |
| • If the phone still does not work, disconnect the power |
| cord and remove the battery pack. Then reconnect the |
| power cord and reinstall the battery pack. Place handset |
| in the base for 10 seconds to allow it to |
Dial tone is OK, but | • Make sure the TONE/PULSE switch on the base is set |
can’t dial out | correctly. |
Handset does not ring • Make sure the RINGER ON/OFF switch on the base is turned to ON.
•You may have too many extension phones on your line. Try unplugging some phones.
•See solutions for “No dial tone.”
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