Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

Ice cubes have

 

Ice storage bin needs cleaning.

• Empty and wash bin. Discard old cubes.

odor/taste

 

 

 

 

Food transmitting odor/taste

• Wrap foods well.

 

 

 

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator

•See Care and cleaning.

 

 

needs cleaning.

 

 

 

 

 

Small or hollow cubes

 

Water filter clogged.

•Replace filter cartridge with new cartridge or with plug.

 

 

 

 

Slow ice cube freezing

 

Door left open.

• Check to see if package is holding door open.

 

 

 

 

 

 

Temperature control not set

•See About the controls.

 

 

cold enough.

 

 

 

 

 

Orange glow in

 

Defrost heater is on.

• This is normal.

the freezer

 

 

 

Cube dispenser does not

 

Icemaker turned off or

• Turn on icemaker or water supply.

work (on some models)

 

water supply turned off.

 

 

 

 

 

 

 

Ice cubes are frozen to

• Remove cubes.

 

 

icemaker feeler arm.

 

 

 

 

 

 

 

Irregular ice clumps in

• Break up with fingertip pressure and discard

 

 

storage container.

remaining clumps.

 

 

 

•Freezer may be too warm. Adjust the freezer control

 

 

 

to a colder setting, one position at a time, until clumps

 

 

 

do not form.

 

 

 

 

 

 

Dispenser is LOCKED.

•Press and hold the LOCK CONTROL pad for 3 seconds.

 

 

 

 

Water has poor taste/odor

 

Water dispenser has not been

•Dispense water until all water in system is replenished.

(on some models)

 

used for a long time.

 

 

 

 

 

Water in first glass is

 

Normal when refrigerator

• Wait 24 hours for the refrigerator to completely

warm (on some models)

 

is first installed.

cool down.

 

 

 

 

 

 

Water dispenser has not been

• Dispense water until all water in system is replenished.

 

 

used for a long time.

 

 

 

 

 

 

 

Water system has been drained.

•Allow several hours for replenished supply to chill.

 

 

 

 

Water dispenser does

 

Water supply line turned

• See Installing the water line.

not work (on some models)

 

off or not connected.

 

 

 

 

 

 

 

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

 

 

 

 

 

 

Air may be trapped in the

•Press the dispenser arm for at least two minutes.

 

 

water system.

 

 

 

 

 

 

 

Dispenser is LOCKED.

•Press and hold the LOCK CONTROL pad for 3 seconds.

 

 

 

 

Water spurting from

 

Newly-installed filter cartridge.

•Run water from the dispenser for 3 minutes (about

dispenser (on some models)

 

 

one and a half gallons).

 

 

 

 

Water is not dispensed

 

Water in reservoir is

•Call for service.

(on some models) but

 

frozen.

 

icemaker is working

 

 

 

 

Refrigerator control setting

•Set to a warmer setting.

 

 

 

 

is too cold.

 

 

 

 

 

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Image 26
GE 25 Ice cubes have, Odor/taste, See Care and cleaning, Small or hollow cubes, Orange glow, Freezer, On some models
Page 25 Page 27

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