GE 28301 manual Skype Solutions

Caller ID Error Message

•The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line.

No Caller ID

•In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone company.

Skype Solutions

Unable to make Skype Call

•Check to see that Skype is logged into and running properly (NOTE: The Skype software should be 1.4 or later version).

•28300 Hardware is connected to PC and USB Driver is functioning properly.

•PC may be in hibernate mode.

Unit Locks Up During Skype Call

•Reboot your computer. Skype Ring Delay

•When making a Skype-IN call, the landline callers hears 2 or more rings before the PC/Handset starts to ring. This is a network connection problem.

Poor Sound Quality

•Choppy, drop-outs, static, echo during Skype call is an indication of network connection problem.

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