NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org or call
Troubleshooting Guide
Telephone Solutions
No dial tone
•Check and repeat installation steps:
Ensure the base power cord is connected to a working electrical outlet .
Ensure the telephone line cord is connected to the base and the wall jack.
•Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.
•The handset may be out of range of the base. Move closer to the base.
•Ensure the batteries are installed correctly.
No signal icon
•The handset may be out of range of the base. Move closer to the base.
•Register handset.
Handset does not ring
•Make sure the handset ringer switch is turned ON, this can be done through the handset setup menu - Ringer Volume.
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