Panasonic KX-TG5931AL Troubleshooting, Useful Information, General use, Problem, Cause/solution

TG593xAL.book Page 50 Tuesday, April 11, 2006 10:31 AM

Useful Information

Troubleshooting

General use

Problem	Cause/solution
The unit does not work.	LMake sure the battery is installed correctly and fully
	charged (page 14, 15).
	LCheck the connections (page 13).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LThe handset has not been registered to the base unit.
	Register the handset (page 44).
I cannot hear a dial tone.	LConfirm the telephone line cord is properly connected
	(page 13).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your service provider/
	telephone company.
Programmable settings

Problem	Cause/solution
I cannot programme	LWhile another user is listening to messages or the
items.	answering system is answering a call, you cannot
	programme items. Try again later.
While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	after hanging up.
Battery recharge

Problem	Cause/solution
I charged the battery fully,	LClean the charge contacts and charge again (page 15).
but 7continues to	LThe battery may need to be replaced with a new one
flash, or 8is	(page 14).
displayed.
The handset display is	LConfirm that the battery is properly installed.
blank.	LFully charge the battery (page 15).

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