TROUBLESHOOTING TIPS
Problem |
| Explanation/Solution |
Doesn’t answer, or answers on 10th ring | • | Make sure answerer is turned on. |
| • | Memory is full, erase some messages. |
| • | Check AC power and phone line connections. |
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Incoming messages are incomplete | • | Was an extension phone picked up? |
| • | The caller left a message that is longer than the |
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| message length you set during setup. |
| • | Memory is full. |
| • | You accidentally pressed a mailbox button |
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| when you were playing the messages. |
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Won’t respond to remote commands | • | Must use |
| • | Must enter correct security code. |
| • | Did unit hang up? If you take no action for a |
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| period of time, it automatically hangs up. |
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Answerer doesn't work | • | Unplug power cord from the electrical outlet |
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| and plug it back in to reset the answerer. If that |
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| doesn’t work, unplug the power cord from the |
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| back of the unit and plug it back in. This is a |
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| complete reset. |
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Can't hear messages | • | Adjust volume control. |
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Unit announces “Battery Low” | • | Install a new |
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Can't restart message | • | You must play message for at least 5 seconds |
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| before pressing PREVIOUS button. |
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Messages indicator flashes rapidly | • | Memory is full. Erase messages. |
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Battery good but messages were lost | • | Was the AC power supply unplugged from |
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| back of unit? |
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Greeting continues to play even after | • | This is normal operation. Auto disconnect is |
an extension phone is picked up |
| delayed for 2 seconds after the unit answers a |
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| call. If you are near the unit, press STOP to stop |
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| the greeting. |
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