Troubleshooting Tips InstallationInstructions Operating Instructions SafetyInstructions
CustomerService
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Refrigerator does not |
| Control in OFF position. | • Move the control to a temperature setting. |
operate |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. | |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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Vibration or rattling |
| Front leveling legs (on some | • See Leveling Legs. |
(slight vibration |
| models) need adjusting. |
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is normal) |
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| Refrigerator is on an | • Use shims to level the refrigerator. | |
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| uneven surface. |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
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| Often occurs when large | • This is normal. |
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| amounts of food are |
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| placed in refrigerator. |
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| Door left open. | • Check to see if package is holding door open. |
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| Hot weather or frequent | • This is normal. |
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| door openings. |
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| Temperature control | • See About the control. |
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| set at the coldest setting. |
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| Not enough clearance | •Make sure there is enough air circulation around the |
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| from the wall. | refrigerator. |
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Refrigerator too warm |
| Temperature control not set | • See About the control. |
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| cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
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| door openings. | See About the control. |
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| Door left open. | •Check to see if package is holding door open. |
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| Cabinet sides are warm. | •This is normal for a hot wall type condenser. |
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Refrigerator has odor |
| Foods transmitting | • Foods with strong odors should be tightly wrapped. |
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| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | • See Care and cleaning. |
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| Defrost water pan needs cleaning. | • See Care and cleaning. |
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Moisture forms on |
| Not unusual during | • Wipe surface dry. |
outside of refrigerator |
| periods of high humidity. |
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Moisture collects inside |
| Too frequent or too |
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(in humid weather, air |
| long door openings. |
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carries moisture into |
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refrigerator when door |
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is opened) |
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Refrigerator too cold |
| Temperature control | • See About the control. |
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| set too cold. |
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