
Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem | 
  | Possible Causes  | What To Do  | 
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Water drips outside | 
  | Excessively hot and  | • This is normal when the control is set for cooling.  | 
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  | humid weather  | 
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  | Outside temperature has  | • This is normal when the control is set for heating.  | 
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  | dropped below 58°F  | The drain valve has opened up to release water from  | 
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  | the base pan. This prevents water from freezing in the  | 
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  | base pan and interfering with the outdoor fan.  | 
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Water drips indoors | 
  | The air conditioner is not  | • For proper water disposal, make sure the air conditioner  | 
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  | tilted to the outside  | slants slightly from the case front to the rear.  | 
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Water collects in | 
  | Moisture is removed from  | • This is normal for a short period in areas with  | 
base pan | 
  | indoor air and drains into  | little humidity; normal for a longer period in very  | 
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  | rear of a cabinet where a fan  | humid areas.  | 
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  | blows it against the outdoor  | 
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  | condenser coil  | 
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