Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Dehumidifier |
| The dehumidifier | • Make sure the dehumidifier plug is pushed |
does not start |
| is unplugged. | completely into the outlet. |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace |
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| breaker is tripped. | the fuse or reset the breaker. |
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| Water has reached its | • The dehumidifier automatically turns off when this |
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| preset level. | occurs. Empty the bucket. |
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Dehumidifier does not |
| Did not allow enough time | • When first installed, allow at least 3 or 4 days to maintain |
dry the air as it should |
| to remove the moisture. | the desired dryness. |
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| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture |
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| blocking the front or back of the dehumidifier. |
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| The control may not | • Turn the Humidity Control knob to a higher number. |
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| be set high enough. |
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| Doors and windows may not | • Check that all doors, windows and other openings |
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| be closed tightly. | are securely closed. |
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| Clothes dryer may be | • Install the dehumidifier away from the dryer. |
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| blowing | The dryer should be vented to the outside. |
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| air into the room. |
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| Room temperature | • The unit will not operate satisfactorily if the room |
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| is too low. | temperature is below 65°F. (18°C.). |
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Dehumidifier runs |
| Area to be dehumidified | • Check with your dealer to see if the capacity is adequate. |
too much |
| is too large. |
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| Doors and windows are open. | • Close all doors and windows to the outside. |
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Frost appears on |
| Dehumidifier has been | • This is normal. Frost will usually disappear |
the coils |
| recently turned on or | within 60 minutes. |
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| room temperature is |
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| below 65°F. (18°C.). |
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Fan noise |
| Air is moving through | • This is normal. |
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| the dehumidifier. |
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Water on floor |
| Connection may be loose. | • Check the hose if one is attached. |
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| Bucket is not all the way in. | • See the Installing the Water Bucket section. |
9
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips
Customer Service
