Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need to call for service.
Problem | Possible Causes | What To Do | ||
Air conditioner |
| The air conditioner | • Make sure the air conditioner plug is pushed completely | |
does not start |
| is unplugged. | into the outlet. | |
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| The fuse is blown/circuit | • Check the house fuse/circuit breaker box and replace | |
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| breaker is tripped. | the fuse or reset the breaker. | |
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| Power failure. | • If power failure occurs, turn the mode control to OFF. | |
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| When power is restored, wait 3 minutes to restart the |
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| air conditioner to prevent tripping of the compressor |
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| overload. |
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Air conditioner does |
| Airflow is restricted. | • Make sure there are no curtains, blinds or furniture | |
not cool as it should |
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| blocking the front of the air conditioner. |
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| The temp control may | • Turn the knob to a higher number. The highest setting | |
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| not be set high enough. | provides maximum cooling. | |
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| The air filter is dirty. | • Clean the filter at least every 30 days. See the Care and | |
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| cleaning of the air conditioner section. |
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| The room may have been hot. | • When the air conditioner is first turned on you need to | |
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| allow time for the room to cool down. |
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| Cold air is escaping. | • Check for open furnace floor registers and cold | |
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| air returns. |
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| • Set the air conditioner’s vent to the closed position. |
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| Cooling coils have iced up. | • See “Air conditioner freezing up” below. | |
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Air conditioner |
| Ice blocks the air flow | • Set the mode control at HI FAN or HI COOL with | |
freezing up |
| and stops the air conditioner | the temp at 1 or 2. Wait for approximately one hour, | |
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| from cooling the room. | then reset to desired temperature. | |
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Consumer Support Troubleshooting
Normal Operating Sounds
■You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.
■You may hear the thermostat click when the compressor cycles on and off.
■Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.
■The fan may run even when the compressor does not.
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