Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Problem

Possible Causes

What To Do

Dishwasher won’t run

Fuse is blown or circuit breaker

Replace fuse or reset circuit breaker. Remove any other appliances from

 

is tripped

the circuit.

 

Power is turned off

In some installations, the power to the dishwasher is provided through a

 

 

wall switch, often located next to the disposer switch. Make sure it is on.

 

Control panel is locked

Unlock control panel. See page 6.

 

Control panel needs to be

Turn off power to the dishwasher (circuit breaker or wall switch) for

 

rebooted

30 seconds; then turn back on.

Control panel lights

Time too long between

Each pad must be touched within 5 minutes of the others.

go off when you’re

touching of selected pads

To relight, touch any pad again, or unlock and relatch door.

setting controls

 

 

Water standing in

This is normal

A small amount of clean water around the outlet on the tub

the bottom of the tub

 

bottom at the back of the tub keeps the pump seal lubricated.

Water won’t pump

Drain is clogged

If you have an air gap, clean it. See page 15.

out of the tub

 

If the dishwasher drains into a disposer, run disposer clear.

 

 

Check to see if your kitchen sink is draining well. If not, you

 

 

may need a plumber.

Steam

This is normal

Warm, moist air comes through the vent by the door latch during drying

 

 

and when water is being pumped out. This is necessary for drying.

Sanitized light does

The door was opened and the

Do not interrupt the cycle anytime during or after main wash.

not illuminate at the

cycle was interrupted during

 

end of the cycle

or after the main wash portion

 

(Anti-Bacteria

The incoming water

Raise the water heater temperature to between 120°F and 140°F.

cycle only)

temperature was too low

 

Noise

Normal operating sounds

These are all normal. No action is required.

 

Detergent cup opening

 

 

Water entering dishwasher

 

 

The motor stops and starts at

 

 

various times during the cycle

 

 

Drain pump sounds during

 

 

pump out

 

 

Drying fan running for 2–4 hours

 

 

after CLEAN light is illuminated

 

 

(Top Control Panel models only)

 

 

Rattling dishes when the spray

Make sure dishes are properly loaded. See the Loading the

 

arm rotates

dishwasher racks section.

18

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GE CDW9000 Series, PDW9000 Series, PDW8000 Series Control panel lights, Go off when you’re, Water won’t pump, Steam, Noise