GE CDW9000 Series, PDW9000 Series, PDW8000 Series owner manual Before you call for service…

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

Error Messages	Possible Causes	What To Do
START/RESET status	You have pressed the	• Press the START/RESET pad only one time to start the dishwasher. When the
indicator light flashing	START/RESET pad while the	dishwasher is running, only press the START/RESET pad if you wish to cancel
	dishwasher is running. This will	(reset) the cycle.
	cancel the cycle. The light will
	stop flashing after the dishwasher
	drains (about 90 seconds).
	Power to the dishwasher was	• The light will stop flashing after the dishwasher drains out the water. A new
	turned off while a cycle was	cycle will start automatically when the drain ends.
	running and power has just been
	restored to the dishwasher. The
	blinking lights indicate that the
	dishwasher is draining water
	inside.
Dishwasher BEEPS	This is a reminder that your	• Close and latch the door after opening it mid-cycle. Beeping will stop and
once every 30 seconds	dishwasher door has been left	dishwasher will complete cycle.
	open during operation. It will
	continue beeping until you close
	the door.
Beeping at the end	This is normal. The dishwasher	• To turn off the double beep indicator (or re-activate it if it was previously
of the cycle	will beep twice at the end of	turned off), press the HEATED DRY pad 5 times within 3 seconds. A triple
	the cycle.	beep will sound to indicate the end-of-cycle beep option has been turned
		on or off.
Low Detergent	SmartDispenseTM has less than	• Fill the SmartDispenseTM reservoir with liquid dishwasher detergent. After
Light ON	10 cycles worth of detergent	filling the reservoir, the LOW DETERGENT light will turn OFF once the
	left in the dishwasher.	door is closed.

Problem	Possible Causes	What To Do
Dishes and flatware	Low inlet water temperature	• Make sure inlet water temperature is correct (see page 8). Turn on the hot
not clean		water faucet nearest the dishwasher; let run until the water temperature
		stops rising. Then start the dishwasher and turn off the faucet. This ensures
		the entering water is hot.
		• Try not to use the dishwasher when hot water is being used elsewhere
		in the house; for example, when doing laundry or when a family member
		is using the shower.
	Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
		until pressure is normal before using your dishwasher.
		• Try not to use the dishwasher when hot water is being used elsewhere
		in the house; for example, when doing laundry or when a family member
		is using the shower.
	Air gap or disposer is clogged	• Clean the air gap or flush the disposer.
	Improper rack loading	• Make sure large dishware does not block the detergent dispenser or the
		wash arms. See the Loading the dishwasher racks section.
	No air gap or high drain loop	• Verify that you have an air gap or a high drain loop. Refer to the
		Installation Instructions.

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