GE FCM9 Before you call for service…, Foods defrosting, Freezer temperature, too cold, not work

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Problem	Possible Causes	What To Do
Foods defrosting	Temperature control	• Move the control to a temperature setting.
	in OFF position.
	Freezer is unplugged.	• Push the plug completely into the outlet.
	The fuse is blown/circuit	• Replace fuse or reset the breaker.
	breaker is tripped.
	Door/lid left open.	• Check to see if package is holding door/lid open.
	Too frequent or too long
	door/lid openings.
Freezer temperature	Temperature control	•See About the operation of your freezer.
too cold	set too cold.
	Fast Freeze switch is in the	•See About the operation of your freezer.
	ON position or has run for too
	long (on some models)
Moisture forms on	Not unusual during	•Wipe surface dry.
outside of cabinet	periods of high humidity.
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Freezer is unplugged.	• Push the plug completely into the outlet.
(on some models)
	Light bulb burned out.	•Replace bulb.
Door/lid won’t fully	Package holding door/lid open.
close by itself
Slow starting time	Built-in overload protection.
after being off
Excessive frost	Door/lid left open.	• Check to see if package is holding door/lid open.
buildup
	Too frequent or too long
	door/lid openings.
	Not unusual during
	periods of high humidity.

NOTE: Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home service. For warranty service, contact us at ge.com, or call 800.GE.CARES (U.S.), or 1.800.561.3344 (Canada).

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