Chapter 5. Troubleshooting
Where are the recovery discs?
Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 36.
How can I contact the customer support center?
See “Appendix A. Getting help and service” on page 50 of this guide.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 68.
How can I install the device drivers?
A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:
1Close other applications, then restart the backup process.
2Check if the destination media is damaged, try to select another path and then try again.
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