Manuals / Lenovo / Computer Equipment / Laptop

Lenovo S10-3S Troubleshooting Startup problem, OneKey Rescue system problems, Other problems

Models: S10-3S

1 130

Download 130 pages 62.21 Kb

Page 62

Chapter 5. Troubleshooting

A startup problem

The Microsoft® Windows	• Use the OneKey Rescue system to help solve or
operating system does not	identify your problem. For details on the OneKey
start.	Rescue system, see “Chapter 4. OneKey Rescue
	system” on page 36.

OneKey Rescue system problems

Backup cannot be made.	• You are not currently using a Windows operating
	system.
	• There is not enough space to store the backed up
	data. You will need to free more hard disk space on
	your system partition (C drive).
Fail to restore system	• The system partition, such as the partition size or the
partition to factory default.	drive capacity of C, has been modified.

Other problems

The computer does not	• To turn off your computer, press and hold the power
respond.	button for 4 seconds or more. If the computer still does
	not respond, remove the AC adapter and the battery.

The computer does not start from the desired device.

•Your computer might lock when it enters sleep mode during a communication operation.

•See the Boot menu of BIOS Setup Utility. Make sure that Boot priority order in BIOS Setup Utility is set so that the computer starts from the device you want.

•Also make sure that the device from which the computer starts is enabled. In the Boot menu in BIOS Setup Utility, make sure that the device is included in the Boot priority order list.

48

Image 62

Lenovo S10-3S manual Troubleshooting Startup problem, OneKey Rescue system problems, Other problems

Contents

Lenovo IdeaPad S10-3s First Edition January Copyright Lenovo Dear user Explanation of hard disk capacity Page Page Contents Contents Appendix F. Features„ Read this first Important safety informationImportant safety information Important safety information Unpack Important safety information Working place Important safety information Correct usage procedures Important safety information ViiImportant safety information Service and upgrades Getting to know your computer Quick Start button Power buttonGetting to know your computer Antennas select radio. models onlyLeft-side view Right-side view Wireless deviceSwitch Headphone jack IntegratedGetting to know your computer RJ-45 port Lanyard holeBottom view Speakers Battery pack SIM card slot select models only ManualConnecting the computer to an electrical outlet „ Connecting to the powerInstalling the battery pack Learning the basicsLearning the basics „ Configuring the operating system„ Turning on the computer Putting your computer into sleep state„ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Using the touchpad Bottom left areaUsing the keyboard „ Function key combinationsYou can press Fn+F11 during computer startup to Special buttons Learning the basics OneKey Rescue system button System status indicators „ Using VeriFace Securing your computer„ Using passwords Connecting external devices „ Using memory cards not supplied„ Inserting a memory card „ Removing a memory card„ Connecting a universal serial bus USB device „ Connecting a Bluetooth enabled device select models onlyPage Using Lenovo Quick Start Select models only„ Starting Lenovo Quick Start „ Exiting Lenovo Quick StartUsing the Internet Wired connection„ Hardware connection „ Software configurationUsing the Internet CableWireless connection Wi-FiSoftware configuration „ Using Wi-Fi/WiMax select models onlyEnabling wireless connection Hardware connection„ Using Mobile Broadband select models only Inserting the SIM card Removing the SIM card Using the Internet „ Introduction OneKey Rescue systemOneKey Rescue system OneKey Rescue system OneKey Rescue system Troubleshooting Frequently asked questionsTroubleshooting Where are the recovery discs?When do I need to restore the system to the factory status? Troubleshooting Display problemsPassword problem Computer is onTroubleshooting Sleep or hibernation problems Mode unexpectedlyTroubleshooting Troubleshooting Computer screen problems Screen is blankHard disk drive problem Troubleshooting Sound problemsBattery problems Other problems Troubleshooting Startup problemOneKey Rescue system problems Connected external Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the worldCaring for your computer „ Be careful about where and how you workAppendix B. Use, and care Information „ Notice of static-electricity Appendix B. Use, and care Information„ Be gentle with your computer „ Carry your computer properly„ For outdoor use „ Handle storage media and drives properly„ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use, and care Information Accessibility and comfort „ Ergonomic information„ What if you are traveling? „ Questions about vision?Maintenance „ General tips for maintenanceAppendix B. Use, and care Information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty coversAppendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information„ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA„ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul SubesiWarranty information „ Types of warranty service Customer Replaceable Unit CRU ServiceCustomer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows Wireless related information „ Wireless interoperability„ Usage environment and your health „ Safety information related to Mobile Broadband Appendix E. Notices TV tuner information „ Example of antenna grounding Appendix E. Notices Electronic emissions notices „ Federal Communications Commission FCC Statement„ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance StatementAppendix E. Notices „ European Union Compliance Statement Class B Compliance 101 „ Japan Compliance Statement for Power line Harmonics „ Korea Class B„ General recycling statement Weee and recycling statementsTurkish statement of compliance EU Weee statements Japan recycling statements „ Disposing of a Lenovo Computer Components 106107 108 Form Factor Appendix F. Features and specificationsModel Name IdeaPad S10-3s SystemAppendix F. Features and specifications Ports USB111 Index Computer cover Computer displayProblems Index114 Do not Return IT to the Store If your product is not working correctlyNew World. New Thinking.TM