Operating Instructions Safety Instructions
Installation | Instructions |
Consumer Support Troubleshooting Tips
Before you call for service…
Problem |
| Possible Causes | What To Do |
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Freezer external surface |
| The external freezer walls can be •This is normal while the compressor works to transfer | |
temperature is warm |
| as much as 30°F warmer than | heat from inside the freezer cabinet. |
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| room temperature. |
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Louder sound levels |
| Modern freezers have increased •This is normal. When the surrounding noise level is low, | |
whenever freezer is on |
| storage capacity and more stable | you might hear the compressor running while it cools |
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| temperatures. They require a | the interior. |
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Longer sound levels |
| Freezer operates at higher | •This is normal. Sound will level off or disappear as |
when compressor |
| pressures during the start of | freezer continues to run. |
comes on |
| the ON cycle. |
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Popping or cracking sound |
| Metal parts undergo expansion and •This is normal. Sound will level off or disappear as | |
when compressor comes on |
| contraction, as in hot water pipes. | freezer continues to run. |
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Bubbling or gurgling |
| Refrigerant (used to cool freezer) is | •This is normal. |
sound, like boiling water |
| circulating throughout the system. |
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Moisture forms on inside |
| Weather is hot and humid, which | • This is normal. |
freezer walls |
| increases internal rate of frost |
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| buildup. |
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| Door may not be seating properly. •See Preparing to install the freezer. | |
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| Door is kept open too long, or is | •Open the door less often. |
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| opened too frequently. |
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Odors in freezer |
| Interior needs to be cleaned. | • Clean interior with sponge, warm water and baking soda. |
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| Foods with strong odors are in | • Cover the food tightly. |
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| the freezer. |
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