Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions Installation Instructions
11
Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following

pages first and you may not need to call for service.

Problem Possible Causes What To Do

Freezer does not
Temperature control •Move the control to a temperature setting.
operate or Power-On
in
OFF
position.
Light is not on
Freezer is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Freezer starts/stops
Door/lid left open. •Check to see if package is holding door/lid open.
too frequently
Too frequent or too long
door/lid openings.
Temperature control •See
About the operation of your freezer.
set too cold.
Freezer operates
Door/lid left open. •Check to see if package is holding door/lid open.
too long
Too frequent or too long
door/lid openings.
Temperature control •See
About the operation of your freezer.
set too cold.
Inadequate air circulation •See
Preparing to install the freezer.
space around cabinet.
Noisy operation
Floor may be weak, causing •Placing 2 X 4’s (51 mm X 102 mm) under the length of
or cabinet vibrates
freezer to vibrate when the freezer will help support it and may reduce vibration.
compressor is on.
Cabinet is not positioned •Adjust legs (on Upright models). See
Preparing to
solidly on floor.
install the freezer.
Or use shims for uneven floor.
Freezer temperature
Door/lid left open. •Check to see if package is holding door/lid open.
too warm
Too frequent or too long
door/lid openings.
Normal operating characteristics.
www.GEAppliances.com

These things are normal and

do not indicate a need for service.

■A warm cabinet exterior as the refrigeration system transfers heat from the inside to the outside through
the exterior cabinet walls.
■The sound of the high-efficiency compressor motor.
■On No-Frost models, the sound of water dripping as it melts from the evaporator and escapes to the drain
pan during defrost cycle.
■On No-Frost models, the sound of the fan circulating air within the interior of the cabinet providing
a consistent temperature throughout.