Consumer Support Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Before you call for service…

Problem Possible Causes What To Do

Foods defrosting
Temperature control Move the control to a temperature setting.
in
OFF
position.
Freezer is unplugged. Push the plug completely into the outlet.
The fuse is blown/circuit Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open. Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Freezer temperature
Temperature control See
About the operation of your freezer.
too cold
set too cold.
Moisture forms on
Not unusual during Wipe surface dry.
outside of cabinet
periods of high humidity.
Interior light does
No power at outlet. Replace fuse or reset the breaker.
not work
Freezer is unplugged. Push the plug completely into the outlet.
(on some models)
Light bulb burned out. Replace bulb.
Door/lid won’t fully
Legs need adjusting. See
Preparing to install the freezer.
close by itself
Package holding door/lid open.
Slow starting time
Built-in overload protection.
after being off
Excessive frost
Door/lid left open. Check to see if package is holding door/lid open.
buildup
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
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