Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

NOISE

 

Possible Causes

What To Do

 

 

 

 

Washer is noisy

 

Washer is uneven

To level the front of the washer, adjust the front leveling

 

 

 

legs by rotating the individual leg in the proper direction

 

 

 

for up or down. To level back of washer, lift back of

 

 

 

machine 4″ (11 cm) and set down.

 

 

 

 

 

 

Washer load is unbalanced

Push the Cycle knob in to stop the washer, open the lid

 

 

 

and redistribute the load evenly. Close the lid and restart.

 

 

 

 

 

 

Shipping rod is still assembled

To remove shipping rod from washer, pull yellow tag and

 

 

in unit

attached rod from the bottom right hand side of washer.

 

 

 

 

 

Washer is sitting too close to wall, Pull washer away from the wall; about 4″ (11 cm)

 

 

causing knocking during cycle

is needed.

 

 

 

 

 

 

Whistle or knock during fill

Normal sounds during fill include the water filling

 

 

 

in through the house plumbing. As the water pressure

 

 

 

goes up and down, a knock or hammer can develop.

 

 

 

Make sure the water faucets are fully turned on.

 

 

 

 

 

 

Clanking or clunking

Many washers have features such as pulse agitation and

 

 

 

pauses during rinse and spin for reduced clothes wear

 

 

 

and to reduce likelihood of soap residue. These short

 

 

 

pauses of less than 1 minute are normal and will reduce

 

 

 

clothing wear and increase water extraction. Sounds such

 

 

 

as a metallic knock, double knock or metallic clunk occur

 

 

 

when the washer transitions from a stop or paused state

 

 

 

to running or spinning. They occur several times per cycle

 

 

 

after speed changes or pauses.

OTHER

Possible Causes

What To Do

 

 

 

Labels on the exterior

Occasionally the adhesive

Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface

 

 

of the washer.

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GE GCXRP090, GKSR2120, GNSR2140, GUSR2150, GWSE5190, GJXRP080, GJSRP080 Noise, Other, Washer is noisy, Peel off cleanly