Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

WATER (cont.)

Possible Causes

What To Do

 

 

 

 

Water fills and drains

Siphoning

If your standpipe or drain for the washer is less than 3 feet

at the same time

 

off the floor, the water will drain from the tub while it is

 

 

filling. Lifting the drain hose at least 3 feet off the floor

 

 

will allow the water to remain in the tub until the pump

 

 

drains it out. The anti-siphon clip will lift the drain hose

 

 

high enough to do this. The anti-siphon clip is included

 

 

with the installation parts package for your washer.

 

 

Another way siphoning can occur is if the standpipe is

 

 

stuffed with rags or other items that prevent air from

 

 

escaping with the water. Air flow is needed to break

 

 

the suction.

 

 

Check to make sure only the straight part of the drain

 

 

hose is inserted into the standpipe; no ribs of the drain

 

 

hose should be in the standpipe or drain pipe.

 

 

 

 

 

 

OPERATION

 

 

Possible Causes

What To Do

 

 

 

 

 

Washer pauses during

 

 

The washer normally pauses

 

wash cycle

 

 

between washing steps

 

 

 

 

 

 

Washer pauses during

 

 

This is normal

The washer may pause during the spin cycle to remove

spin cycle

 

 

 

soapy water more efficiently.

 

 

 

 

 

Washer won’t operate

 

 

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

 

 

 

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

 

 

 

 

 

 

 

Controls are not set

Check controls and make sure Cycle knob is pulled out

 

 

 

properly

to ON position.

 

 

 

 

 

 

 

 

Lid is open—safety feature

Close lid and reset cycle, to the beginning if necessary.

 

 

 

prevents agitation and spinning

 

 

 

 

when lid is up

 

 

 

 

 

 

 

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or

 

 

 

tripped/blown

reset breaker. Washer should have separate outlet.

PERFORMANCE

 

Possible Causes

What To Do

 

 

 

 

Colored spots

 

Incorrect use of fabric

Check fabric softener package for instructions and

 

 

softener

follow directions for using dispenser.

 

 

 

Pretreat stain and rewash.

 

 

 

 

 

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

 

Grayed or yellowed

 

Not enough detergent

Use more detergent (especially with larger loads).

clothes

 

 

Be sure to follow detergent manufacturer’s directions.

 

 

 

 

 

 

Hard water

Use a water conditioner like Calgon brand or install

 

 

 

a water softener.

 

 

 

 

 

 

Water is not hot enough

Make sure water heater is delivering water at

 

 

 

120°F–140°F (48°C–60°C).

 

 

 

 

 

 

Washer is overloaded

Select load size to match clothes load.

 

 

 

 

 

 

Detergent is not dissolving

Add detergent as wash basket fills with water before

 

 

 

you load clothes.

 

 

 

 

16

 

Dye transfer

Sort clothes by color. If fabric label states wash separately,

 

 

unstable dyes may be indicated.

 

 

 

 

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GE GJSR4170, GCXRP090, GKSR2120, GNSR2140, GUSR2150, GWSE5190, GJXRP080, GJSRP080, GJSR3140 owner manual Operation, Performance