Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What to Do

 

 

 

Water filter indicator light

Water filter indicator must be reset

Non-LCD models:

remains lit after replacing filter

 

-Press and hold reset button.

 

 

LCD models:

 

 

-On the LCD screen select

 

 

SETTINGS, then WATER FILTER. Select

 

 

RESET.

Water filter indicator light is not lit

This is normal. This indicator will turn

See About the Water Filter for more

 

on to tell you that you need to replace

information.

 

the filter soon.

 

 

 

 

Handle is loose/handle has a gap.

Handle needs adjusting

See Attach Fresh Food Handle and

 

 

Attach the Freezer Handle sections for

 

 

detailed instructions.

 

 

 

Refrigerator beeping

This is door alarm

-Turn off or disable with door closed

 

 

-If door open and alarm is sounding, you

 

 

can only snooze the alarm

 

 

 

Not cooling

The cooling system is off

See About Controls.

Water has poor taste/odor*

Water dispenser has not been used

Dispense water, until all water in system

 

for a long time

is replenished.

Water in glass is warm*

Normal when refrigerator is first

Wait 24 hours for the refrigerator to

 

installed

completely cool down.

 

Water dispenser has not been used

Dispense water, until all water in system

 

for a long time

is replenished

 

Water system has drained

Allow several hours for replenished

 

 

supply to chill

Water dispenser does not work*

Water supply line turned off or not

See Installing the Water Line

 

connected

 

 

Water filter clogged or filter/bypass

Replace filter cartridge or remove filter

 

plug not installed

and install bypass plug

 

Air may be trapped in the water

Press the dispenser arm for at least 5

 

system

minutes.

 

Water in reservoir is frozen because

Set the refrigerator control to a warmer

 

the controls are set too cold

setting and wait 24 hours. If the water

 

 

does not dispense after 24 hours, call for

 

 

service

Water spurting from dispenser*

Newly installed filter cartridge

Run water from the dispenser for 5

 

 

minutes (about 2 gallons)

*Select Models Only

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Image 38
GE GE installation instructions Before you call for service…, Non-LCD models, SETTINGS, then Water FILTER. Select

GE specifications

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