Before you call for service, review the detailed troubleshooting tips in the Owner’s SERVICE manual. If needed, service can be scheduled by visiting us online GEAppliances.

com or calling 800.ge.CARES 800.432.2737

Truth or Myth

Truth or Myth?

Answer

Explanation

The refrigerator water filter may require replacement,

TRUE

The water filter indicator will indicate the need to replace the water filter

even though the filter indicator has not turned red, or

 

every six months. Water quality varies from city to city; if water flow from

reads “Filter Expired.”

 

the dispenser slows, or ice production decreases, the water filter should

 

 

be replaced, even though the filter indicator may not indicate the need for

 

 

replacement.

The automatic ice maker in my refrigerator will

MYTH

The refrigerator must be connected to water, and the ice maker must be

produce ice when the refrigerator is plugged in to a

 

turned on. Make sure the ice maker is turned on, only after the water line

power receptacle.

 

is connected and water is turned on. The ice maker can be turned on/

 

 

off from the controls and ensure the ice maker is on, as indicated on the

 

 

refrigerator control panel. See About the Automatic Ice Maker.

After the refrigerator has been plugged in and

MYTH

The water dispenser tank located inside the refrigerator stores water

connected to water, I will immediately have unlimited

 

for dispensing. The water in this tank requires 24 hours to chill after

chilled water available from the water dispenser.

 

installation. High usage conditions will not allow time for the water to

 

 

chill.

After water dispenses, a few drops of water are

TRUE

A few drops of water may fall from the dispenser, after the dispenser

normal.

 

paddle has been released. To minimize the drops, remove the glass

 

 

slowly from the dispenser.

I will never see frost inside the freezer compartment.

MYTH

Frost inside the freezer typically indicates that the door is not properly

 

 

sealed, or has been left open. If frost is found, clear the frost using a

 

 

plastic spatula and towel, then check to ensure that no food packages

 

 

or containers are preventing the freezer door from closing. Check the

 

 

refrigerator control panel to ensure the door alarm is on.

When the refrigerator is installed, or after replac-

TRUE

A newly installed refrigerator or water filter contains air in the water lines.

ing the water filter, I must dispense water for five

 

Press the dispenser paddle and dispense cold water for at least 5 minutes

minutes.

 

to remove air from the water line, and flush the filter.

To fill the ice bucket to the maximum capacity, I

TRUE

Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice

should dispense 12 and 18 hours after installation.

 

to disperse within the ice bucket, which in turns calls on the ice maker to

 

 

produce additional ice. Normal ice production = 100 cubes in 24 hours.

I can use the water filter bypass plug to determine if

TRUE

Decrease in flow from the water dispenser, or decreased ice production,

the filter requires replacement.

 

may indicate the need to replace the water filter. Install the water filter

 

 

bypass plug (provided with the refrigerator), and check flow from the

 

 

dispenser. If water flow returns to normal with the bypass plug in place,

 

 

replace the water filter.

The top of the refrigerator doors will always be

MYTH

Several things can affect the fresh food door alignment, including the

aligned.

 

floor the refrigerator is installed on, and loading of doors. If the top of

 

 

the fresh food doors are not aligned, use a 1/4” allen wrench to adjust

 

 

the right hand door. The adjustment screw is located on the bottom right

 

 

hand side of the door; open the freezer door to access the screw. The left

 

 

hand fresh food door may be raised using spacers. Call 800-GECARES to

 

 

obtain the spacers.

Refrigerator door handles can be easily tightened.

TRUE

If door handles are loose or have a gap, the handle can be adjusted using

 

 

a 1/8” allen wrench, on set screws located on the ends of the handles.

There may be odor and taste problems with your ice.

TRUE

After starting the ice maker throw away 24 hours of ice production to

 

 

avoid odor and taste problems.

I can make fine adjustments to the fresh food doors

TRUE

If the fresh food doors are not aligned, use a 1/4” Allen wrench to adjust

to align them.

 

the right hand door. The adjustment screw is located on the bottom of the

 

 

right door. Open the freezer door to access. The left hand fresh food door

 

 

may be raised using spacers. Call 800-GECARES to obtain the spacers.

Door handles should always be removed for

MYTH

Check chart on reverse side of this instruction. If the doors must be

installation.

 

removed do not remove the handles, or if the refrigerator will fit easily

 

 

through the passage way opening. Adjust handles that are loose or have

 

 

a gap, by adjusting 1/8” set screws on either end of handles.

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GE GE Reads Filter Expired, Replacement, Automatic ice maker in my refrigerator will, Replace the water filter
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