GE GFWH2405 Before you call for service…, Operating Instructions Safety Instructions, Problem

Operating Instructions Safety Instructions

Installation Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Problem	Possible Cause	What To Do
Water does not	Automatic self system checks	• After START is pressed, the washer does several system
enter washer or		checks. Water will flow 60 seconds after START is pressed.
enters slowly	Water supply is turned off	• Turn on both hot and cold faucets fully.
	Water valve screens are	• Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect the
		hoses and turn the water back on.
Wrinkling	Improper sorting	• Avoid mixing heavy items (like work clothes) with
		light items (like blouses).
	Overloading	• Load your washer so clothes have enough room
		to move freely.
	Incorrect wash cycle	• Match cycle selection to the type of fabric you are
		washing (especially for easy care loads).
	Repeated washing in water	• Wash in warm or cold water.
	that is too hot
Grayed or	Not enough detergent	• Use correct amount of detergent.
yellowed clothes	Not using HE (high efficiency)	• Use HE detergent.
	detergent
	Hard water	• Use hottest water safe for fabric.
		• Use a water conditioner like Calgon brand or install
		a water softener.
	Water is not hot enough	• Make sure water heater is delivering water at
		120°–140°F (48°–60°C).
	Detergent is not dissolving	• Try a liquid detergent.
	Dye transfer	• Sort clothes by color. If fabric label states wash separately,
		unstable dyes may be indicated.
Colored spots	Incorrect use of fabric softener	• Check fabric softener package for instructions and follow
		directions for using dispenser.
	Dye transfer	• Sort whites or lightly colored items from dark colors.
		• Promptly remove wash load from washer.
Water	Water supply is improperly	• Make sure hoses are connected to correct faucets.
temperature is	connected
incorrect	House water heater is not set	• Make sure house water heater is delivering water at 120°–
	properly	140°F (48°–60°C).
Slight variation	This is normal	• Due to the metallic properties of paint used for this unique
in metallic color		product, slight variations of color may occur due to viewing
		angles and lighting conditions.
Bad odor inside	Washer unused for a long time,	• Run a BasketClean cycle.
your Washer	not using recommended quality	• In case of strong odor, you may need to run the BasketClean
	of HE detergent or used too	cycle more than once.
	much detergent	• Use only the amount of detergent recommended on the
		detergent container.
		• Use only HE (high efficiency) detergent.
		• Always remove wet items from the washer promptly after
		machine stops running.
		• Leave the door slightly open for the water to air dry. Close
		supervision is necessary if this appliance is used by or near
		children. Do not allow children to play on, with or inside this or
		any other appliance.

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