ADDITIONAL INFORMATION
Troubleshooting
If there is any problem with this unit, check the following items. If you cannot solve your problem with the following remedies or if your problem is not listed below, turn off and unplug this unit, then consult the nearest authorized YAMAHA dealer or service center.
Problem | Cause | Solution |
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Power turns on but immediately | The power cable may be connected | Make sure the power cable is plugged into the |
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shuts off | improperly. | outlet firmly. |
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| The speaker cable may be shorted. | Make sure all speaker cables are connected |
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| properly. |
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| This unit may receive a strong electrical | Set this unit to the Standby mode, then |
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| shock such as from a lightening bolt or | disconnect the power cable. Wait for about 30 |
| ADDITIONAL |
| excessive static electricity. | seconds, then connect the power cable and turn |
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The speakers make no sound | The volume may be set to minimum level. | Adjust the volume level. (page 12) |
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| The Mute function may be enabled. | Cancel the Mute function. (page 12) |
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| The input source or input setting may be | Select the correct input source or input setting. |
| INFORMATION |
| incorrect. | (pages |
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| The cables may be connected improperly. | Make sure all cables are connected properly. |
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Sound is too low on one side | The cables may be connected improperly. | Make sure all cables are connected properly. |
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Speaker channels other than the | You may be listening to stereo sounds | Press CINEMA DSP to enable the sound field |
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front ones make no sound | without the sound field effect. | effect. (page 13) |
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| You may be listening to an audio source | Select another sound field program. (page 13) |
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| (Dolby Digital or DTS) that does not |
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| contain any special effect signal. |
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The center speaker channel | The volume of the center speaker channel | Adjust the volume level of the center speaker |
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makes no sound | may be set to minimum level. | channel using test tones. (page 15) |
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| You may be listening to a Dolby Digital or | Dolby Digital and DTS audio sources do not |
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| DTS audio source. | contain a center speaker signal. |
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The surround speaker channels | The volume of the surround speaker | Adjust the volume level of the surround |
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make no sound | channels may be set to minimum level. | speaker channels using test tones. (page 15) |
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The subwoofer makes no sound | The volume of the subwoofer may be set to | Adjust the volume level of the subwoofer. |
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| minimum level. | (page 15) |
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| The subwoofer cable or system control | Make sure all cables are connected properly. |
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| cable may be connected improperly. | (page 8) |
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| You may be listening to an audio source that | The subwoofer does not support signals |
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| does not contain any low tone signal. | outside the specified range. |
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Sound is poor (noisy) | The speaker cable may be shorted. | Make sure all cables are connected properly. |
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This unit does not operate | This unit may receive a strong electrical | Set this unit to the Standby mode, then |
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properly | shock, such as from a lightening bolt or | disconnect the power cable. Wait for about 30 |
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| excessive static electricity, or drop in power | seconds, then connect the power cable and turn |
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| supply. | on this unit. |
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A digital or | This unit may be placed close to the digital | Place this unit further away from such |
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equipment produces noises | equipment or | equipment. |
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The remote control does not work | This unit may be operated outside the | For information on the remote control |
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for operating this unit | remote control operation range. | operation range, refer to “Using the Remote |
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| Control” (page 11). |
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| The remote control sensor on this unit may | Change the lighting or this unit’s orientation. |
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| be exposed to direct sunlight or lighting. |
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| The batteries may be worn out. | Replace the batteries. (page 11) |
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