TROUBLESHOOTING
SYMPTOM | POSSIBLE PROBLEM | SOLUTION |
Power LED not | AC adapter isn’t connected to an AC | Insert the connector from the AC adapter |
lit (AC Adapter | outlet, or the adapter plug is not inserted | into the DC 12v In jack on the back of the |
operation) | into the DC power jack. | TravelTunes, then plug the adapter into an |
|
| AC outlet. |
| The wall outlet is not working or surge | Plug another device into the wall outlet |
| protector/power strip is not turned on. | to confirm it works and make sure any |
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| multiple outlet strip being used is turned on. |
Power LED not lit | No batteries are installed, or they are | Install 8 “C” size alkaline batteries in the |
(battery operation) | installed incorrectly. | direction indicated inside the battery |
|
| compartment. |
Power LED not | TravelTunes power not turned on. | Turn on the TravelTunes by pushing the |
lit (battery or AC |
| power button ( ) located on top of |
adapter operation) |
| the unit. A green LED will illuminate the |
|
| power icon on the button when the power |
|
| is on. |
No sound from | Volume is set too low. | The rocker switch next to the power button |
speakers |
| is the volume control, Press the end marked |
|
| “+” to increase the volume level. |
No sound from | The iPod is not correctly inserted on the | Turn off the iPod, lift it off the dock |
speakers or crackling | dock connector. | connector, reseat it and turn it on again. |
or distorted sound |
|
|
No sound from | If using a | Make sure your external audio device is |
speakers or crackling | or other external audio device, it is not | connected to the “aux in” jack on the back |
or distorted sound | connected properly or there is a problem | of the TravelTunes (not the headphone |
| with this audio source. | jack), using a 1/8”(3.5mm) “male to male” |
|
| stereo cable (not included) plugged into |
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| the line out or headphone output of the |
|
| audio device. Make sure the audio device |
|
| is turned on and playing. Set the volume |
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| on the audio source to |
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| with the volume set low on the TravelTunes, |
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| gradually increasing it to the desired level. If |
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| sound quality is poor, reduce the volume of |
|
| the external audio device. |
Distorted sound | The TravelTunes volume is set too | Reduce the volume by pressing the |
| high, or batteries are weak. | |
|
| Check for low battery condition |
|
| (power LED turns red) |
Radio interference | The TravelTunes is too close to a | Relocate the unit to determine if the |
| radio tower | interference goes away |
Intermittent | A GSM type cell phone is nearby | Move the unit or the cell phone |
buzzing |
| further away. |
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TravelTunes
2/17/07 3:13:06 PM