Trouble Shooting

Issue

 

Cause

 

What to do

 

 

 

 

 

After installation, the

1.

The power source is not turned ON.

1.

Make sure the circuit breaker and the

unit doesn’t work?

 

 

 

unit’s power is ON.

 

 

 

 

 

 

2.

The power line and the cable locking

2.

Check the power connection with the

 

 

connector is not connecting properly.

 

unit is connected properly.

 

 

 

 

 

 

3.

The switch board and control board

3.

Make sure the wirings between the

 

 

wirings are disconnected.

 

switch board and control board are

 

 

 

 

connected properly.

 

 

 

 

 

 

4.

The switch board or control board is

4.

Change the switch board or control

 

 

defective.

 

board.

 

 

 

 

 

Light works, but motor is

1.

The motor is defective, possible

1.

Change the motor.

not turning.

 

seized.

 

 

 

 

 

 

 

 

2.

The thermally protected system

2.

The motor will function properly after the

 

 

detects if the motor is too hot to

 

thermally protected system cool down.

 

 

operate and shuts the motor down.

 

 

 

 

 

 

 

 

3.

Damaged condenser.

3.

Change the condenser.

 

 

 

 

The unit is vibrating.

1.

The motor is not secure in place.

1. Tighten the motor in place.

 

 

 

 

 

2.

Damaged blower wheel.

2. Change the blower wheel.

 

 

 

 

 

3.

The hood is not secured in place.

3. Check the installation of the hood.

 

 

 

 

 

The motor is working,

1.

Defective halogen bulb.

1.

Change the halogen bulb.

but the lights are not.

 

 

 

 

 

2.

The light bulb is loose.

2.

Tighten the light bulb.

 

 

 

 

 

The hood is not venting

1.

The hood might be hanging to high

1.

Adjust the distance between the cook

out properly.

 

from the cook top.

 

top and the bottom of the hood within

 

 

 

 

24” and 32” range.

 

2.

The wind from the opened windows or

2.

Close all the windows and doors to

 

 

opened doors in the surrounding area

 

eliminate the outside wind flow.

 

 

are affecting the ventilation of the

 

 

 

 

hood.

 

 

 

3.

Blocking in the duct opening or

3.

Remove all the blocking from the duct

 

 

ductwork.

 

work or duct opening.

 

4.

The direction of duct opening is

4.

Adjust the duct opening direction.

 

 

against the wind.

 

 

 

5.

Using the wrong size of ducting.

5.

Change the ducting to at least 8” or

 

 

 

 

higher.

 

 

 

 

 

Metal filter is vibrating.

1.

Metal filter is loose.

1.

Change the metal filter.

 

 

 

 

 

18

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Zephyr EBO-E42ASX, EBO-E36ASX manual Trouble Shooting, Issue Cause What to do

EBO-E42ASX, EBO-E36ASX specifications

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