GE GSD2001J Before you call for service…, Safety Instructions Operating Instructions, Problem

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Problem	Possible Causes	What To Do
Dishes and flatware	Inlet water temperature	• Raise the water heater temperature to 120°F.
not clean	is below 120°F.	• Use the HOT START feature.
	Water pressure is	• Turn on a faucet. Is water coming out more slowly than usual?
	temporarily low	If so, wait until pressure is normal before using your dishwasher.
	Air gap is clogged	• Clean the air gap.
	Improper rack loading	• Make sure large dishware does not block the detergent dispenser or
		the wash arm.
Spots and filming	Extremely hard water	• Use Use Jet-Dry®or Cascade Rinse Aid® rinse agent to remove spots
on glasses and	Low inlet water	and prevent new film build-up.
flatware		• To remove stubborn spots and pre-existing film from glassware:
	temperature
	Overloading the	1 Remove all metal utensils from the dishwasher.
		2	Do not add detergent.
	dishwasher
	Improper loading	3	Select the longest cycle.
		4	Start the dishwasher and allow to run for 18 to 22 minutes.
	Old or damp powder
			Dishwasher will now be in the main wash.
	detergent
		5	Open the door and pour 2 cups (500 ml) of white vinegar into
	Rinse agent dispenser
			the bottom of the dishwasher.
	empty
		6	Close the door and allow to complete the cycle. If vinegar rinse
	Too little detergent
			doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of
			citric acid crystals instead of vinegar.
Cloudiness on	Combination of soft	• This is called etching and is permanent. To prevent this from
glassware	water and too much	happening, use less detergent if you have soft water. Wash glassware
	detergent	in the shortest cycle that will get them clean.
	Water temperature	• Lower the water heater temperature.
	entering the dishwasher
	exceeds 150°F.
Yellow or brown film	Tea or coffee stains	• Remove the stain by hand, using a solution of 1/2 cup bleach and
on tub		3 cups warm water.
			WARNING:
		Before cleaning interior, wait at least 20 minutes after a cycle for the
		heating element to cool down. Failure to do so can result in burns.
	An overall yellow or	• A special filter in the water supply line is the only way to correct this
	brown film can be caused problem. Contact a water softener company.
	by iron deposits in water
White film on inside	Hard water minerals	• GE recommends Jet-Dry®or Cascade Rinse Aid® to help remove
surfaces		some hard water mineral stains.
		• For extreme staining, clean the interior by applying dishwasher
		detergent to a damp sponge. Wear rubber gloves. Do not use any type
		of cleaner other than those recommended or hand dishwashing
		detergent because it may cause foaming or sudsing. Cascade®,
		Cascade® Complete and Electrasol® Dishwashing Detergents have
		been approved for use in all GE dishwashers.
Detergent cup lid	Dial is not in the	• Turn the Dial to OFF and slide the door latch to the left.
won’t latch	OFF position
Detergent left in	Dishes are blocking	• Reposition the dishes.
dispenser cups	the detergent cups
Steam	This is normal	• Steam comes through the vent by the door latch during drying and
		when water is being pumped out.
Black or gray	Aluminum utensils have	• Remove marks with a mild, abrasive cleaner.
marks on dishes	rubbed against dishes
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