BEFORE YOU CALL • Solutions to common problems

Problem

Possible Causes

Solutions

 

 

 

bake or self-clean

The time of day is incorrect.

Set clock with correct time of day before adding a delay start

did not start at the

 

setting. See "Setting the clock" in Setting Oven Controls

time expected.

 

section.

 

 

 

Strong odor from

Self-clean was started for the

It is normal for odors to occur during self-clean, especially during

range or smells hot.

first few times.

the first self-clean cycle. It is recommend to ventilate the kitchen

 

 

area. Open any windows and if available turn on an exhaust fan

 

 

or overhead range hood during the self-clean cycle.

 

 

 

Unable to remove

Oven door locks immediately

Press cancel to stop self-clean. Wait for the oven door to unlock.

items from oven after

after setting self-clean.

Once unlocked, remove any items left in the oven, close the oven

starting self-clean.

 

door and set for self-clean again.

 

 

 

Oven door did not

Oven is too hot.

Allow about 1 hour after the self-clean cycle for the oven to cool

unlock after the self-

 

enough before the oven door will unlock.

clean cycle.

 

 

 

 

 

Self-clean feature

Incorrect control setting.

Carefully follow the prepartion and programming instructions

will not start.

 

under Self-cleaning.

 

 

 

 

Oven door open.

The oven door must lock before the self-clean cycle will start. Be

 

 

sure the oven door is closed before starting self-clean.

 

 

 

Self-clean will not

The control has determined

In some cases after cancelling self-clean, you may be required to

restart afterbeing

oven is too hot to restart self-

wait up to 4 hours before the self-clean feature may be used

cancelled.

clean (some models).

again. Watch display for any messages.

 

 

 

Soil not completely

Heavy soils. Clean time too

Set self-clean feature for maximum cleaning time. Remove any

removed after self-

short or spillovers were left

excessive spillovers from oven before starting self-clean.

cleaning cycle.

inside oven.

Carefully follow prepartion instructions under "Self-cleaning".

 

 

 

 

Failure to clean soil from the

These areas are not within the self-cleaning area, but get hot

 

oven frame, the door liner

enough to burn on residue. Clean these areas before starting a

 

outside the oven door gasket

self-clean cycle. Burned-on residue may be cleaned with a stiff

 

and the small area at the front

nylon brush and water or a nylon scrubber. Be careful not to

 

center of the oven bottom.

damage the oven gasket.

 

 

 

 

Interrupted by power outage.

Once power is restored restart self-clean.

 

 

 

Powdered ash inside

This is normal. The

Wait for the oven to completely cool. Wipe away any residue or

the oven cavity after

temperature of the self-clean

powdered ash from the oven interior using a clean damp cloth or

self-clean cycle.

feature turned dirt to ash.

paper towel.

 

 

 

Oven rack finish is

Oven racks left inside oven

Remove all oven racks from oven before starting self-clean.

dull or discolored.

during self-clean.

Clean after removing from the oven using a mild, abrasive cleaner

 

 

following manufacturer's instructions. Thoroughly rinse and dry.

 

 

 

Oven rack no longer

Oven racks left inside oven

Remove all oven racks from oven before starting self-clean. To

slides in or out of

during self-clean.

ease rack movement, remove from oven and clean if needed.

oven easily.

 

Then apply a small amount of vegetable oil to a paper towel and

 

 

wipe oil on edges of oven racks. Do not use lubricant spays.

 

 

 

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Frigidaire DGEF3031KW, FGEF3032MW, FGEF3032MB Problem Possible Causes Solutions Bake or self-clean, Under Self-cleaning

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