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| Solutions to common problems • BEFORE YOU CALL |
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Problem | Possible Causes | Solutions |
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Oven portion of | Incorrect oven control setting. | Be sure the oven control was set correctly for the requested |
appliance does not |
| feature. See Setting Oven Controls section and review |
operate. |
| instructions for the desired cooking function in this manual or see |
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| "Entire appliance does not operate" in this checklist. |
Lock feature set (some models). Cancel the lock feature (some models).
Entire appliance does | Power supply to appliance |
not operate. | disconnected or electrical |
| power outage. |
Be sure appliance power cord is plugged properly to electrical outlet. Check house circuit breaker; reset if needed. If the electric service to the house is out, call your local electric utility for service.
| Service wiring is incomplete. | Contact your dealer, installing agent or authorized service agent | |
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Range is not level. | Floor is not level, weak or | If floor under range is sagging or sloping, contact a carpenter to | |
| unstable. | correct the problem. | |
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| The cooktop or oven racks are | To correct, place oven rack in center of oven. Place a bubble (or | |
| not level. | spirit) level centered on the oven rack. Adjust by turning leveling | |
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| legs at bottom of range until the oven rack rests level. | |
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| Cabinet alignment may make | Be sure kitchen cabinets are square & have sufficient room for | |
| range appear not level. | appliance clearance. | |
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Cannot move | Carpet interferes with range. | Provide sufficient space so appliance may be lifted over carpet. | |
appliance easily. |
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Cabinets are built in too tightly | Contact builder or installer to make appliance accessible. | ||
Appliance must be | |||
to appliance sides. |
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accessible for |
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service. |
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Quick bake fan makes | The quick bake fan may turn | This is normal. On some cooking features the convection fan may | |
noise. | ON or OFF automatically. | run until the feature is done or the door was opened or closed. | |
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Quick bake fan turns | Oven door is open. | The quick bake fan will turn OFF if the oven door is opened while | |
ON and OFF while |
| quick bake feature is active. Close oven door. | |
cooking. |
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Quick bake fan turns on with features that should run without a fan (some models).
For some models the quick bake fan may turn ON while preheating.
This is normal (some models).
Oven control displays | The probe is not fully inserted | Double check that the probe is fully inserted into probe | |
"PErr". The probe is | into the probe receptacle. | receptacle. Use only the probe originally supplied with range. | |
not recognized by the |
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Probe has overheated. | Remove the probe from the receptacle, then reconnect probe into | ||
oven control. | |||
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| the receptacle (check that it is fully inserted into the receptacle). | |
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| Be sure the probe sensor is covered by food and not exposed to | |
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| avoid overheating. |
If the error code remains, the probe may be damaged or the probe cable has a short.
Remove the probe from receptacle and oven. The oven may still be used normally without the probe. Call your authorized service agent for assistance.
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