Before you call for service… | GEAppliances.com | ||
Troubleshooting Tips |
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Save time and money! Review the charts on the following pages, |
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or visit GEAppliances.com. You may not need to call for service. |
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Problem | Possible Causes | What To Do |
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Control panel lights go | Time too long between | • Each pad must be touched within 30 seconds of the others. To relight, | |
off when you’re setting | touching of selected | touch any pad again, or unlock and relatch the door. |
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controls | pads | • Try resetting the START/RESET pad. |
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Control panel responded | Door latch may not be | • Call for service. |
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to inputs, but dishwasher | properly seated |
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never filled with water |
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Dishwasher won’t run | Fuse is blown, or the | • Replace fuse or reset circuit breaker. Remove any other appliances | |
| circuit breaker tripped | from the circuit. |
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•Try resetting the START/RESET pad.
Noise | Some of the sounds | • Soft food disposal shredding action. |
| you’ll hear are normal | • Drain valve opening to pump water out. |
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| • Timer control as cycle progresses. |
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| • Detergent cup opening. |
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| • The motor stopping during the drying period. |
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| • Water draining out of the tub immediately after you touch the |
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| START/RESET pad. |
| Utensils are not secure | • Make sure everything is secured in dishwasher. |
| in the rack or something |
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| small has dropped into |
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| the rack |
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| Motor hums | • Dishwasher has not been used on a regular basis. If you do not use |
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| your dishwasher often, set it to fill and pump out once every week. |
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| This will help keep the seal moist and the garbage disposer clear. |
Water standing in | This is normal | • A small amount of clean water around the outlet on the tub bottom |
the bottom of the tub |
| at the back of the tub keeps the water seal lubricated. |
Water won’t pump | Drain is clogged | • If you have an air gap, clean it. |
out of the tub |
| • Check to see if your kitchen sink is draining well. If not, you may need |
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| a plumber. |
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| • If the dishwasher drains into a disposer, run disposer clear. |
Suds in the tub | Correct detergent | • Use only automatic dishwasher detergents to avoid sudsing. |
| wasn’t used | Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing |
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| Detergents have been approved for use in all GE dishwashers. |
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| • To remove suds from the tub, open the dishwasher and let suds |
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| evaporate. Add 1 gallon of cold water to the tub. Close and latch the |
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| dishwasher. Pump out water by pressing the START/RESET pad; then |
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| immediately press the START/RESET pad again. Repeat if necessary. |
| Rinse agent | • Always wipe up rinse agent spills immediately. |
| was spilled |
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Stained tub interior | Detergent with | • Some detergents contain colorant (pigment or dyes) that will discolor |
| colorant was used | the tub interior with extended use. Check the detergent cup for signs |
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| of any discoloration. If cup is discolored, change to detergent without |
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| any colorant. Cascade®, Cascade® Complete and Electrasol® Automatic |
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| Dishwashing Detergents have been approved for use in all |
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| GE dishwashers. |
| Some | • Use of the RINSE ONLY cycle (on some models) after adding the dish |
| foods can stain | to the load can decrease the level of staining. GE recommends |
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| Cascade® Plastic Booster™ to help remove these types of stains. |
Dishes don’t dry | Low inlet water | • Make sure inlet water temperature is correct. |
| temperature | • Select SPEED DRY or HEATED DRY. |
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| Rinse agent dispenser | • Check the rinse agent dispenser. |
| is empty | 13 |
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