Before you call for service…

GEAppliances.com

Troubleshooting Tips

 

 

Save time and money! Review the charts on the following pages,

 

or visit GEAppliances.com. You may not need to call for service.

 

 

 

 

 

Problem

Possible Causes

What To Do

 

 

 

 

Control panel lights go

Time too long between

Each pad must be touched within 30 seconds of the others. To relight,

off when you’re setting

touching of selected

touch any pad again, or unlock and relatch the door.

 

controls

pads

Try resetting the START/RESET pad.

 

 

 

 

 

Control panel responded

Door latch may not be

Call for service.

 

to inputs, but dishwasher

properly seated

 

 

never filled with water

 

 

 

 

 

 

Dishwasher won’t run

Fuse is blown, or the

Replace fuse or reset circuit breaker. Remove any other appliances

 

circuit breaker tripped

from the circuit.

 

Try resetting the START/RESET pad.

Noise

Some of the sounds

Soft food disposal shredding action.

 

you’ll hear are normal

Drain valve opening to pump water out.

 

 

Timer control as cycle progresses.

 

 

Detergent cup opening.

 

 

The motor stopping during the drying period.

 

 

• Water draining out of the tub immediately after you touch the

 

 

START/RESET pad.

 

Utensils are not secure

Make sure everything is secured in dishwasher.

 

in the rack or something

 

 

small has dropped into

 

 

the rack

 

 

Motor hums

Dishwasher has not been used on a regular basis. If you do not use

 

 

your dishwasher often, set it to fill and pump out once every week.

 

 

This will help keep the seal moist and the garbage disposer clear.

Water standing in

This is normal

A small amount of clean water around the outlet on the tub bottom

the bottom of the tub

 

at the back of the tub keeps the water seal lubricated.

Water won’t pump

Drain is clogged

If you have an air gap, clean it.

out of the tub

 

Check to see if your kitchen sink is draining well. If not, you may need

 

 

 

 

a plumber.

 

 

If the dishwasher drains into a disposer, run disposer clear.

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents to avoid sudsing.

 

wasn’t used

Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing

 

 

Detergents have been approved for use in all GE dishwashers.

 

 

To remove suds from the tub, open the dishwasher and let suds

 

 

evaporate. Add 1 gallon of cold water to the tub. Close and latch the

 

 

dishwasher. Pump out water by pressing the START/RESET pad; then

 

 

immediately press the START/RESET pad again. Repeat if necessary.

 

Rinse agent

Always wipe up rinse agent spills immediately.

 

was spilled

 

Stained tub interior

Detergent with

Some detergents contain colorant (pigment or dyes) that will discolor

 

colorant was used

the tub interior with extended use. Check the detergent cup for signs

 

 

of any discoloration. If cup is discolored, change to detergent without

 

 

any colorant. Cascade®, Cascade® Complete and Electrasol® Automatic

 

 

Dishwashing Detergents have been approved for use in all

 

 

GE dishwashers.

 

Some tomato-based

Use of the RINSE ONLY cycle (on some models) after adding the dish

 

foods can stain

to the load can decrease the level of staining. GE recommends

 

 

Cascade® Plastic Boosterto help remove these types of stains.

Dishes don’t dry

Low inlet water

Make sure inlet water temperature is correct.

 

temperature

Select SPEED DRY or HEATED DRY.

 

 

 

Rinse agent dispenser

Check the rinse agent dispenser.

 

is empty

13

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Page 13
Image 13
GE GSD5400G, GSD5900G, GSD5800G, GSD5500G, EDW3000G owner manual Before you call for service…