Safety Instructions
Before you call for service…
Problem | Possible Causes | What To Do |
Dishes and flatware | Inlet water temperature | • Raise the water heater temperature to 120°F. |
not clean | is below 120°F | • Use HI TEMP WASH. |
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| Water pressure is | • Turn on a faucet. Is water coming out more slowly than usual? |
| temporarily low | If so, wait until pressure is normal before using your dishwasher. |
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| Air gap is clogged | • Clean the air gap. |
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| Improper rack loading | • Make sure large dishware does not block the detergent dispenser or |
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| the wash arms. |
Operating Instructions
Spots and filming | Extremely hard water | |
on glasses and | Low inlet water | |
flatware | ||
temperature | ||
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| Overloading the | |
| dishwasher | |
| Improper loading | |
| Old or damp powder | |
| detergent | |
| Rinse agent dispenser | |
| empty | |
| Too little detergent |
•Use
•To remove stubborn spots and
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar.
Troubleshooting Tips
Consumer Support
| Cloudiness on | Combination of soft | • This is called etching and is permanent. To prevent this from |
| glassware | water and too much | happening, use less detergent if you have soft water. Wash glassware |
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| detergent | in the shortest cycle that will get them clean. |
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| Water temperature | • Lower the water heater temperature. |
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| entering the dishwasher |
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| exceeds 150°F |
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| Yellow or brown film | Tea or coffee stains | • Remove the stain by hand, using a solution of 1/2 cup bleach and |
| on tub |
| 3 cups warm water. |
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| WARNING |
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| Before cleaning interior, wait at least 20 minutes after a cycle for the |
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| heating element to cool down. Failure to do so can result in burns. |
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| An overall yellow or | • A special filter in the water supply line is the only way to correct this |
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| brown film can be | problem. Contact a water softener company. |
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| caused by iron deposits |
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| in water |
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| White film on inside | Hard water minerals | • GE recommends |
| surfaces |
| hard water mineral stains. |
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| • For extreme staining, clean the interior by applying dishwasher |
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| detergent to a damp sponge. Wear rubber gloves. DO NOT use any |
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| type of cleaners other than those recommended or hand dishwashing |
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| detergent because it may cause foaming or sudsing. Cascade®, |
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| Cascade® Complete and Electrasol® Dishwashing Detergents have |
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| been approved for all GE dishwashers. |
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| Detergent cup lid |
| • Unlatch the door. Press the START/RESET pad three times within two |
| latched accidentally |
| seconds. The detergent cup will trip. |
| by user |
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| Detergent left in | Dishes are blocking the | • Reposition the dishes. |
| dispenser cups | detergent cups |
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| Steam | This is normal | • Steam comes through the vent by the door latch during drying and |
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| when water is being pumped out. |
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| Black or gray | Aluminum utensils have | • Remove marks with a mild, abrasive cleaner. |
| marks on dishes | rubbed against dishes |
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