Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
PERFORMANCE (cont.) | Possible Causes | What To Do |
Pilling | 5HVXOWRIQRUPDOZHDURQ | While this is not caused by the washer, you can slow the |
| SRO\FRWWRQEOHQGVDQG | pilling process by washing garments inside out. |
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Snags, holes, tears, rips | 3LQVVQDSVKRRNVVKDUS | Fasten snaps, hooks, buttons and zippers. |
or excessive wear | EXWWRQVEHOWEXFNOHV | Remove loose items like pins, objects in pockets and |
| ]LSSHUVDQGVKDUSREMHFWV | sharp buttons. |
| OHIWLQSRFNHWV | Turn knits (which snag easily) inside out. |
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| 8QGLOXWHGFKORULQHEOHDFK | Check bleach package instructions for proper amount. |
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| Never add undiluted bleach to wash or allow clothes to |
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| come in contact with undiluted bleach. |
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| &KHPLFDOVOLNHKDLUEOHDFKRU Rinse items that may have chemicals on them before | |
| G\HSHUPDQHQWZDYHVROXWLRQ | washing. |
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Wrinkling | ,PSURSHUVRUWLQJ | Avoid mixing heavy items (like work clothes) with light items |
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| (like blouses). |
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| Try a fabric softener. |
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| 2YHUORDGLQJRULQFRUUHFW | Load your washer so clothes have enough room to move |
| ZDWHUOHYHO | freely with water covering all of the clothes. |
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| ,QFRUUHFWZDVKDQG | Match Cycle selection to the type of fabric you are washing |
| GU\F\FOHV | (especially for easy care loads). |
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| 5HSHDWHGZDVKLQJLQ | Wash in warm or cold water. |
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SOUNDS | Possible Causes | Reason |
´Metallic clickingµ | 6KLIWHUPHFKDQLVPLV | The drive system will engage at the start of agitate and |
| HQJDJLQJRUGLVHQJDJLQJ | disengage when agitate is complete. This occurs multiple |
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| times during the wash. |
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Back and forth ´swooshµ | (OHFWULFPRWRUUHYHUVLQJ | This machine has a drive system that doesn’t use gears. |
or light ´clickingµ sound | GLUHFWLRQ | This sound is the motor rotating back and forth to clean |
during agitate |
| your laundry. |
´Clickµ when water | 5HOD\VZLWFK | The relay makes a click sound when activated. The water |
stops filling |
| level activates the relay and stops filling. |
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´Clickingµ behind Control | $XWRPDWLF7HPSHUDWXUH | Two valves mix cold and hot water. The “clicking” is when either |
Panel during fill | &RQWURO9DOYH | valve turns on or off to raise or lower the fill water temperature. |
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Water flow changes | $XWRPDWLF7HPSHUDWXUH | Two valves mix cold and hot water. The flow changes when either |
during fill | &RQWURO9DOYH | valve turns on or off to raise or lower the fill water temperature. |
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Motor ´whining upµ or | 0RWRUUDPSLQJXSGRZQ | The motor will speed up incrementally during the spin cycle. |
´coasting downµ in spin | GXULQJVSLQF\FOH | When spin is complete, it will coast until it stops. |
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´Hummingµ | :DWHUGUDLQSXPS | The drain pump will make a humming sound when pumping |
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| out water after agitation stops and continue until spin is |
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| complete. |
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´Gurglingµ | :DWHUGUDLQSXPS | When the pump starts drawing in air, It starts to gurgle. |
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| The washer should then begin spinning and the sound will |
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| continue until it is done spinning. |
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Washer is noisy | :DVKHULVXQHYHQ | To level the front of the washer, adjust the front leveling legs |
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| by rotating the individual leg in the proper direction for up |
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| or down. To level the back of the washer, lift the back of the |
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| machine 4” (11 cm) and set down. |
| 6KLSSLQJURGLVVWLOODVVHPEOHG | To remove the shipping rod from the washer, pull the yellow |
10 | LQWKHXQLW | tag and remove the attached rod from the bottom right hand |
| side of the washer. |
