Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following 
pages first and you may not need to call for service.
AUTOTEMP |
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| Possible Causes | What To Do |
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AutoTemp wash |
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| The washer is in a cold rinse cycle | • This is normal. The AutoTemp feature is designed not |
temperature is incorrect |
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| to activate during a cold rinse cycle to improve the |
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| energy efficiency of your washer. |
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(Review AutoTemp |
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| All the water in the water heater | • Wait until the water in the water heater is heated to the |
in the About washer |
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| has been used | correct temperature. |
features section) |
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WATER |
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| Possible Causes | What To Do |
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Too many suds |
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| Type of detergent | • Switch to a lower sudsing detergent brand and follow |
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| instructions on package. |
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| Very soft water | • Try less detergent. |
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| Too much detergent | • Measure your detergent carefully. Use less soap if you |
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| have soft water, a smaller load, or a lightly soiled load. |
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Water leaks |
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| Fill hoses or drain hose is | • Make sure hose connections are tight at faucets and |
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| improperly connected | make sure end of drain hose is correctly inserted in and |
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| secured to drain facility. |
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| Household drain may | • Check household plumbing. You may need to call a |
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| be clogged | plumber. |
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| Constant water pressure | • Tighten hoses at the faucets and turn the water off after |
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| to the fill hoses at the | each use. |
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| water source | • Check condition of the fill hoses; they should be |
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| replaced every 5 years. |
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| Using too much detergent | • Use less detergent. Use less soap if you have soft water, |
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| in washer | a smaller load, or a lightly soiled load. |
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Water temperature |
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| Control is not set properly | • Check water temperature control and adjust. |
is incorrect |
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| Water supply is turned off | • Turn both hot and cold faucets fully on and make sure |
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| or improperly connected | hoses are connected to correct faucets. |
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| Water valve screens are | • Turn off the water source and disconnect the water fill |
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| stopped up | hoses from the upper back of the washer. Use a brush or |
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| toothpick to clean the screens in the machine. Reconnect |
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| the hoses and turn the water back on. |
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| House water heater is | • Make sure house water heater is delivering water |
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| not set properly | at |
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Water pumped out |
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| Lid lifted or cycle was put in | • Reset cycle. |
before cycle is |
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| pause for over 24 hours |
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complete |
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Water won’t drain |
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| Drain hose is kinked or | • Straighten drain hose and make sure washer is not |
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| improperly connected | sitting on it. |
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| • Top of drain outlet should be less than 8 ft (2.5 m) |
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| above floor. |
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13
Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
