Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Automatic icemaker

 

Icemaker power switch in

Move the switch to the I (on) position.

does not work

 

the O (off) position.

 

 

 

 

 

 

 

Water supply turned off or

See Installing the Water Line.

 

 

not connected.

 

 

 

 

 

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

 

too warm

cool down.

 

 

 

 

 

 

Piled up cubes in the storage

Level cubes by hand.

 

 

bin cause the icemaker to

 

 

 

shut off.

 

Cubes too small

 

Water shutoff valve connecting

Call the plumber to clear the valve.

 

 

refrigerator to water line may

 

 

 

be clogged.

 

Slow ice cube freezing

 

Door left open.

Check to see if package is holding door open.

 

 

 

 

 

 

Temperature control not

See About the Temperature Control.

 

 

set cold enough.

 

Ice cubes have

 

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

odor/taste

 

 

 

 

Food transmitting odor/taste

Wrap foods well.

 

 

 

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator

See Care and cleaning.

 

 

needs cleaning.

 

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GE IM-5SS Before you call for service…, Icemaker power switch Move the switch to the I on position, Set cold enough

IM-5SS specifications

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