Before You Call For Service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Surface units will not	Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil	being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
not work properly	blown or the circuit breaker
	tripped.

	Cooktop controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.

Surface unit stops		• This is normal. The unit is still on and hot.
glowing when turned
to a lower setting

Scratches (may appear	Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop	methods being used.	less visible in time as a result of cleaning.
glass surface	Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
	being used or coarse particles	procedures. Make sure bottoms of cookware are clean
	(salt or sand) were between	before use, and use cookware with smooth bottoms.
	the cookware and the surface
	of the cooktop.
	Cookware has been slid
	across the cooktop surface.

Areas of discoloration	Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop	before next use.

	Hot surface on a model	• This is normal. The surface may appear discolored
	with a light-colored glass	when it is hot. This is temporary and will disappear
	cooktop.	as the glass cools.

Plastic melted to	Hot cooktop came into	• See the Glass surface—potential for permanent damage
the surface	contact with plastic placed	section in the Cleaning the glass cooktop section.
	on the hot cooktop.

Pitting (or indentation)	Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop	on the cooktop.

Frequent cycling	Improper cookware	• Use only flat cookware to minimize cycling.
off and on of	being used.
surface units

Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
or roast properly	Shelf position is incorrect	• See the Using the oven section.
	Shelf position is incorrect	• See the Using the oven section.
	or the shelf is not level.

	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.

	Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself!
	adjustment.	section.	29
			29

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

JBP72, JBP71, JBP81, EER3001, JB710 specifications

General Electric (GE) has long been a trusted name in kitchen appliances, particularly in the realm of cooking technologies. Among their standout offerings are the GE JB710, EER3001, JBP81, JBP71, and JBP72 models. Each of these models showcases innovative features, reliability, and advanced cooking technologies designed to enhance the culinary experience.

The GE JB710 is a standout model that features a sleek design combined with advanced technology. One of its remarkable features is the oven's true convection, which ensures even baking results by providing consistent heat distribution. Additionally, it boasts self-cleaning capabilities that save time and effort in maintenance. With a smooth surface cooktop that includes five burners, the JB710 offers versatility for multiple cooking tasks simultaneously. The model also incorporates the Precise Air convection system, promoting better cooking results for enthusiasts seeking precision.

The EER3001 is an electric range that takes cooking efficiency to the next level. Its notable features include a dual oven, allowing users to prepare multiple dishes at different temperatures simultaneously. This feature is particularly beneficial during holiday cooking or large family gatherings. The EER3001 also emphasizes energy efficiency with an environmentally friendly design, making it both a practical and eco-conscious choice for modern kitchens.

Shifting focus to the JBP81, this model is known for its durability and ease of use. With a traditional oven format and four surface burners, it combines classic design with reliable performance. The JBP81 includes an oven light for convenient monitoring during baking, along with a manual clean option for straightforward maintenance. It is especially popular among home cooks who appreciate simplicity without compromising quality.

The JBP71 and JBP72 models take versatility one step further, offering various configurations to cater to diverse kitchen layouts and cooking preferences. Both models are equipped with a range of features, such as sealed burners that provide precise heat control and an easy-to-clean surface. They also prioritize safety with features like a child lock system and a hot surface indicator, ensuring peace of mind for families.

In summary, GE's JB710, EER3001, JBP81, JBP71, and JBP72 ranges showcase a perfect blend of technology, convenience, and functionality. Each model serves to enhance the cooking experience, providing users with the tools they need to create culinary masterpieces. With their innovative features and commitment to quality, GE continues to be a leader in the kitchen appliance market, making these models highly sought after by cooks of all levels.

GE JBP72, JB710, EER3001, JBP81 Before You Call For Service…, Problem Possible Causes What To Do

Models: JBP72 JBP71 JBP81 EER3001 JB710